AV DISTRIBUTION ENGINEER

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Life Insurance

Disability Insurance

401k match

Mental wellness benefits

Voluntary benefits

Complimentary meals

Discounts within community

Bonus opportunities

Tuition reimbursement

Volunteer events

Job summary

Graton Resort & Casino is seeking an AV Distribution Engineer to join a high-performing Audio Visual/Entertainment team. You will design and oversee AV and low voltage installations, create maintenance SOPs, and document system changes to deliver an outstanding guest experience.

The role requires industry-standard AV knowledge, Crestron experience, and the ability to support casino operations across all shifts.

Qualifications

• Minimum of five years in commercial Audio-Visual installations.
• Ability to meet 24-hour demands of a hotel/casino operation.
• Experience with Crestron control systems and AV systems installation.

Responsibilities

• Redesign and oversee A/V and low voltage installations to support guest experience.
• Create SOPs and preventive maintenance documentation for AV/Low Voltage gear.
• Assist with installation supervision and system verification.
• Support Crestron system operations and troubleshooting.
• Maintain inventory and update blueprints for AV/Low Voltage systems.

Skills

AV/Low Voltage tech

Crestron control systems

IP networking knowledge

Troubleshooting

Excellent communication

Tools

Crestron

Video distribution systems

Low Voltage cabling

Job description

Full-Time Team Members are eligible for:

• Medical Insurance with Kaiser Permanente
• Delta Dental
• VSP Vision
• Paid Time Off (up to 18 days in the first year)
• Life Insurance
• Accidental Death & Dismemberment Insurance
• Short-Term Disability & Long-Term Disability
• 401k Company Match: 100% on the first 4%
• Mental wellness services through Spring Health
• Voluntary Benefits (e.g. Pet insurance, car insurance, legal services)
• Complimentary meals during shift
• Discounts within our community
• Quarterly Guest Service Bonus Opportunities
• Team Member Referral Bonus
• Tuition Reimbursement
• Graton-Sponsored Volunteer Events

Department

ENTERTAINMENT

Job Description

Position Summary:

The AV Distribution Engineer will be joining a highly successful and functional Audio Visual / Entertainment Team that supports the needs of Graton Resort & Casino. This position is responsible for the design and oversight of all Audio Visual (A/V) and Low Voltage equipment and systems installations with the purpose of creating the best possible guest experience. This role will assist with the creation and implementation of standard operating procedures, as well as the creation and documentation of preventive maintenance procedures for installed Audio Visual and Low Voltage equipment.

Essential Functions

1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Use industry standards and best practices to help design and scope A/V and Low Voltage systems to meet property and end user's needs. Assist with the oversight of installation and verification of A/V and Low Voltage equipment, video walls, signage displays, video distribution systems, low voltage cabling,and distributed antenna systems.
3. Assists with the creation and documentation of best practices and standard operating procedures for A/V and Low Voltage equipment operation and repairs.
4. Help identify and find solutions to potential problems pertaining to A/V system performance, support and reliability.
5. Oversee the installation and repairs of low voltage cabling including fiber optic cabling, communications cabling, twisted pair, and coaxial cabling.
6. Assist with the creation and oversight of preventive maintenance for A/V and Low Voltage systems and equipment. Manage maintenance logs to ensure that equipment has been serviced properly to ensure long-term performance.
7. Monitor, operate and repair a variety of lighting dimming systems including Electronic Theater Control and Crestron Dimming.
8. Assist with low level programming support including A/V control systems, audio DSP controls, and lighting controls.
9. Receive and respond to incoming calls, and/or e-mails regarding A/V software/hardware problems.
10. Oversee A/V and Low Voltage equipment inventory. Document changes made to A/V and Low Voltage systems. Update blueprints to include any changes or updates to these systems. Oversee A/V and Low Voltage equipment inventory. Ensure that commonly used items for repairs and installation are in stock and available.
11. Be familiar with OSHA safety codes regarding Audio Visual and Low Voltage infrastructures.
12. Technical support: Oversee Crestron system operations and functionality. Answering A/V help desk calls, troubleshooting issues, and providing technical advice.
13. Require the availability for all shifts and hours to support casino business.
14. Other duties as assigned.

Requirements

Required Qualifications:

• Ability to communicate effectively with Guests, Team Members and Management in both written andverbal form.
• Strong experience with Audio Visual and Low Voltage technologies, willing to meet the 24-hour demands of a successful Hotel/Casino operation.
• Minimum of five (1) years' experience with commercial Audio-Visual experience with technologies.
• Has a passion for the Audio Visual and Low Voltage field, being able to learn new technologies in arapidly evolving industry.
• Experience with Low Voltage infrastructure, tools, and related test equipment. Be familiar with common practices with running or extending Low Voltage infrastructure.
• Experience in AV systems installation, and troubleshooting/maintenance.
• Familiarity with A/V control systems such as Crestron.
• Excellent understanding of signal flow in both audio and video installations.
• Background in commercial electronics, electrical, and a strong understanding of IP/networking skillsarea an advantage.
• Must be at least 21 years of age.

Physical Requirements

1. Requires the physical ability to stand and walk for the duration of the shift.
2. Manual dexterity to operate hand and foot controls.
3. May require prolonged standing. Requires bending, stooping, reaching from floor level. Requires crawling in attic areas, climbing ladders and stairs.
4. May require lifting, transporting, pushing, pulling and maneuvering large loads weighing up to 75 pounds with or without assistance.
5. Requires hand/eye coordination and depth perception.

Work Conditions

Work is typically in an area which may be unusually hot, cold, noisy, and may contain second hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a sitting or non-sitting position. Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping. These tasks include the maintenance and care of assigned area. Work may entail trainedchemical usage. Constant contact with fellow Team Members and Guests.

EEO is the Law