Autonomous Maintenance Tech

Westrock Coffee Company; Concord (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A manufacturing firm is seeking a dedicated Technical Operator to manage automated production equipment in Concord, North Carolina. Responsibilities include maintaining and optimizing machinery to ensure high operational standards and safety compliance. Ideal candidates will have an Associate's degree, with 2–5 years of relevant experience, and knowledge of lean manufacturing principles. This role emphasizes continuous improvement and operator training in a dynamic environment.

Qualifications

• 2–5 years of experience operating and maintaining complex, automated equipment in a manufacturing environment.
• 2–5 years of experience working in automotive repair or electrical/mechanical trades.
• OSHA, NFPA 70E, or equivalent electrical safety certification.

Responsibilities

• Operate, maintain, and optimize automated machinery for production workflows.
• Train newer operators in equipment operation and maintenance.
• Participate in continuous improvement projects for equipment reliability.

Skills

Electrical systems

Troubleshooting

Diagnostic skills

Communication skills

Lean manufacturing principles

Basic PLC understanding

Robotic experience

HMI systems knowledge

Education

Associates degree or technical diploma in Engineering Technology

Job description

Job Description

We are seeking a Technical Operator dedicated to operating, maintaining, and optimizing automated production equipment through autonomous maintenance practices. This role emphasizes proactive care—cleaning, lubrication, inspection, and minor adjustments—to ensure equipment reliability and minimize downtime. While basic troubleshooting is required, the primary focus is to use continuous improvement to maintain the production equipment to sustain a world-class operational standard.

Job Duties

• Adhere to safety protocols and safety maps to perform minor interventions and/or lockout/tagout.
• Assign tasks as needed for operators and support staff for retail lines.
• Ensure products comply with quality expectations and specifications.
• Operate, maintain, and optimize automated machinery to ensure smooth production workflows.
• Perform autonomous maintenance tasks such as cleaning, inspection, lubrication, and centerlining.
• Perform visual inspections to detect abnormalities and prevent failures/downtime.
• Conduct routine operational checks and ensure machines are ready for start-up and shut-down.
• Monitor equipment performance and identify early signs of wear or abnormal conditions.
• Train newer or less technical operators how to properly operate and maintain the equipment.
• Participate in root cause analysis for recurring issues and collaborate with maintenance teams for corrective actions.
• Assist in new equipment installation, testing, and commissioning to ensure proper autonomous maintenance standards are established.
• Maintain accurate logs of machine performance, downtime, and maintenance interventions.
• Participate in continuous improvement projects to enhance equipment reliability and reduce unplanned downtime.
• Collaborate with engineering and maintenance teams for system upgrades, calibration, and modifications.

Requisition Number

6532

Shift

12 Hour Day

Qualifications

• Associates degree or technical diploma in Engineering Technology, Automation, Mechatronics, etc.
• 2–5 years of experience operating and maintaining complex, automated equipment in a manufacturing, industrial, or production environment.
• 2–5 years of experience working in automotive repair/technology or other electrical/mechanical trade.
• Knowledge of lean manufacturing principles and autonomous maintenance pillar.
• Strong understanding of electrical systems, sensors, and actuators.
• Basic understanding of PLCs (e.g., Siemens, Allen‑Bradley) and HMI systems.
• Ability to read and interpret electrical and mechanical schematics.
• Strong troubleshooting and diagnostic skills.
• Good communication and documentation skills.
• Familiarity with lean manufacturing or Six Sigma principles.
• OSHA, NFPA 70E, or equivalent electrical safety certification.
• Experience with robotic.
• Technical Operator Certification.

Equal Opportunity Employer / Vets / Disabled