Automotive Tire and Service Advisor - Waco, TX

The Goodyear Tire & Rubber Company; Speegleville (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

The Goodyear Tire & Rubber Company is looking for an Automotive Tire & Service Advisor in Speegleville, Texas. This role involves providing a top-notch guest service experience while driving sales of tires and automotive services.

You will enhance your skills in a dynamic environment through meaningful connections with customers and contribute to the store's profitability. Successful candidates will be motivated and responsible individuals with a strong work ethic.

Qualifications

• Valid driver's license required.
• Must be at least 18 years of age.
• Candidates must be legally authorized to work in the U.S. without sponsorship.

Responsibilities

• Drive sales and profitability by selling tires and automotive services.
• Build guest relationships for satisfaction.
• Communicate advertising and promotion of products.

Skills

Automotive Guest Service experience

Customer relationship building

Sales skills

Education

High School Diploma or GED

Job description

General Description

As an Automotive Tire & Service Advisor, you will gain hands‑on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests, while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. The Automotive Tire & Service Advisor is responsible for providing an outstanding service experience by making meaningful connections with new and returning guests.

Responsibilities

• Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately.
• Build guest relationships and ensure guest satisfaction through understanding their needs.
• Communicate all advertising and promotion of products and services.
• Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Contribute to promotional merchandising and special events.
• Effectively communicate all warranties, promotions, and advertisements to guests.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Assist Service Manager in communicating information about guest vehicles, as needed.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Previous Automotive Guest Service experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Preferred Qualifications

• High School Diploma or GED.
• Previous tire sales experience.
• Previous automotive service sales experience.

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others.
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to read, understand, and follow procedures and guidelines.
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays.
• Commitment to following established safety policies and procedures.

Application Process

• Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
• If you pass, you'll receive an invitation to schedule a phone or in-person interview.
• Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.