Automotive Technician - Technician

Monro, Inc.; Waltham (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading automotive service company in Waltham, MA is seeking an Automotive Technician responsible for vehicle diagnostics and routine maintenance. The ideal candidate has a High School Diploma, automotive training, and excellent customer service skills. This role offers a competitive hourly rate between $16.00 and $18.00, with additional benefits such as performance incentives and healthcare for full-time teammates.

Benefits

Paid vacation and holidays

Performance based incentives

401k eligibility

Employee discounts

Healthcare, Vision, and Dental

Qualifications

• Automotive training including basic car maintenance and repair.
• Must possess a current valid driver’s license.
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

Responsibilities

• Perform basic vehicle diagnostics to identify required repairs.
• Complete Monro’s Courtesy Inspection process.
• Assist in inventory management and general store duties.

Skills

Automotive maintenance

Customer service

Communication skills

Education

High School Diploma or equivalent

ASE certification

Tools

Basic set of tools

Job description

Join to apply for the Automotive Technician - Technician role at Monro, Inc.

Company Description: Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections.

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Job Description: The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.

Salary Range: $16.00 - $18.00 per hour guarantee, with flat rate of $17- $35 per hour - Based on experience.

Responsibilities:

• Perform basic vehicle diagnostics to properly identify required repairs.
• Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws.
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines.
• Perform other duties as assigned and required.

Qualifications:

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• ASE certification and State Inspection license (where applicable) preferred.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

Profile Summary:

• Capable of performing basic automotive maintenance, repair, and tire services.
• Ability to diagnose problems identifying root cause and determine appropriate repair solution.
• Ability to interpret and execute instructions furnished in written, oral, and diagram formats.
• Strong customer service skills.
• Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.

Work Environment & Physical Requirements: This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust.

Benefits:

• Performance based incentives.
• Paid vacation and holidays for Full-Time Teammates.
• Reimbursement for ASE Certifications.
• Reimbursement for State Inspection Licenses, where applicable.
• 401k eligibility immediately upon hire.
• Direct Deposit.
• Employee Discounts.
• Healthcare, Vision, and Dental for Full-time teammates.
• Employee Access Perks.
• Career Advancement Opportunities.

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.