Automotive Technician - Technician

Monro, Inc.; Catonsville (MD); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Performance based incentives

Paid vacation and holidays

Employee Discounts

Healthcare, Vision, and Dental for full-time teammates

401(k) eligibility immediately upon hire

Career Advancement Opportunities

Job summary

Monro, Inc. is seeking a Technician for their Catonsville location. The Technician will perform vehicle diagnostics and routine repairs, ensuring excellent service to guests. Candidates should have automotive training and a valid driver’s license, with preferences for ASE certification.

This role offers $16.00 - $19.00 per hour guaranteed, with flat rates based on experience. Monro is committed to career growth through training and various benefits including performance incentives and healthcare for full-time teammates.

Qualifications

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair.
• Must possess a current valid driver’s license.

Responsibilities

• Perform basic vehicle diagnostics to identify required repairs.
• Complete Monro’s Courtesy Inspection on every guest vehicle.
• Assist in inventory management and store duties.

Skills

Automotive maintenance

Customer service

Problem diagnosis

Communication skills

Education

High School Diploma or equivalent

ASE certification (preferred)

State Inspection license (preferred)

Tools

Basic set of tools

Job description

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Job Description

Monro is looking for a Technician who will be full-time or part-time. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, consistently meeting guest expectations for time commitments and quality.

About the Role

The Technician role is based on the needs of the business and may be hourly.

Salary Range

$16.00 - $19.00 per hour guaranteed, $26.00 - $35.00 flat rate - Based on experience.

Additional Compensation And Incentives

This role is eligible for additional compensation and incentives.

Responsibilities

• Perform basic vehicle diagnostics to properly identify required repairs.
• Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; audit courtesy inspections performed by the General Service Technicians.
• Assist in inventory management, pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently guest-ready condition.
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws.
• Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines, including lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required.

Qualifications

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• ASE certification and State Inspection license (where applicable) preferred.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

Profile Summary

• Capable of performing basic automotive maintenance, repair, and tire services.
• Ability to diagnose problems, identify root causes, and determine appropriate repair solutions.
• Ability to interpret and execute instructions furnished in written, oral, and diagram formats.
• Strong customer service skills.
• Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.

Work Environment & Physical Requirements

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to:

• Ability to work flexible hours, days, evenings, weekends, and holidays.
• Must be able to see, hear, lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting.

Benefits

• Performance based incentives.
• Paid vacation and holidays for Full-Time Teammates.
• Reimbursement for ASE Certifications.
• Reimbursement for State Inspection Licenses, where applicable.
• 401(k) eligibility immediately upon hire.
• Direct Deposit.
• Employee Discounts.
• Healthcare, Vision, and Dental for full-time teammates.
• Employee Access Perks.
• Career Advancement Opportunities.

Growth Opportunity

Monro is committed to helping teammates grow their career through coursework, demonstrated leadership skills and open opportunities. Teammates receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.