Automotive Technician B

Pep Boys; Memphis (TN); On-site; USD 28,929 - 48,216; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid time off

Job summary

A leading automotive service provider in Memphis, Tennessee is seeking a Technician to inspect, diagnose, and repair automotive services. The role requires a strong background in automotive mechanical diagnosis and repair, alongside collaboration and excellent customer service skills. Candidates should have at least one year of relevant experience and ASE certifications, with physical demands including lifting and effective communication. Benefits include medical, dental, and retirement plans.

Qualifications

• At least 1 year of strong automotive mechanical diagnosis and repair experience.
• 2 or more ASE certifications are preferred for this position.
• Must have a valid driver's license.

Responsibilities

• Diagnose and repair automotive issues to specifications.
• Maintain an organized and neat shop.
• Explain technical diagnoses to co-workers and customers.

Skills

Automotive mechanical diagnosis

Problem-solving

Customer-focused attitude

Education

High School Diploma or GED

Tools

ASE certifications

Section 609 certification

Job description

Position Summary

A Technician must professionally inspect, diagnose, and repair tire and automotive services while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs to co‑workers and customers. A Technician is expected to continuously learn new technical information and techniques to stay updated with rapidly changing automotive technology and perform work in accordance with specifications. A successful Technician will also train and mentor co‑workers and maintain clean and safe work areas.

Duties & Responsibilities

• Diagnose and repair to specifications – brake and hydraulic, exhaust, basic electrical, cooling system, suspension and alignment; perform all maintenance services.
• Perform job duties of all lower job descriptions (Mechanic and General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals, including employees and customers on an as‑required basis.
• Continuously learn new technical information and techniques in formal training sessions to stay abreast of rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Knowledge, Skills, And Abilities

We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review of the following to measure your fit for this role.

• A High School Diploma or GED.
• At least 1 year of strong automotive mechanical diagnosis, problem‑solving, and repair experience.
• 2 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes).
• Section 609 certification PREFERRED.
• State Inspection license if applicable.
• High level of motivation, energy, and a customer‑focused attitude.
• Must have a valid driver's license.
• Successful completion of pre‑employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Communicate effectively in person, by telephone, or by using telecommunications equipment.
• Enters and locates information on computer.
• Presents information to small and large groups.
• Visually verifies information, often in small print.
• Safely operates a motor vehicle.

Benefits

• Medical, dental, and vision benefits.
• Life insurance.
• Short Term Disability.
• Supplemental benefits.
• 401(k) with company match.
• PTO and holiday pay.
• On‑demand pay partner (DailyPay).
• Reduced benefits available for part‑time team members.

Pay Range

• $21.00 to $35.00 flat rate based on experience.
• Up to 28 labor hours guaranteed per week.
• Company funded ASE certifications.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.