Automotive Technician A

Pep Boys; West Hartford (CT); On-site; USD 34,440 - 57,859; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Short Term Disability

Supplemental benefits

401(k) with company match

PTO and holiday pay

DailyPay

Reduced benefits for part-time

Job summary

Pep Boys in West Hartford, CT is seeking an automotive Technician to diagnose drivability and electrical systems, and to lead a team in delivering superior customer service. You will educate customers on problems and proposed solutions while working in a fast-paced shop environment.

Requirements include a high school diploma or GED, 3+ years of diagnostic/repair experience, and ASE certifications (4+ preferred). State inspections and a valid driver's license are required.

Qualifications

• High school diploma or GED required.
• 3+ years automotive diagnosis, problem-solving and repair experience.
• 4+ ASE certifications preferred (A4, A5, plus 2 from listed modules).
• Section 609 certification required.
• State Inspection license, if applicable.
• Valid driver's license and reliable transportation.

Responsibilities

• Diagnose and repair brakes, exhaust, suspension, electrical, A/C and more to specifications.
• Explain diagnoses and needed repairs to customers and colleagues.
• Mentor and assist fellow technicians to improve customer care.
• Keep management informed of repair issues as they arise.
• Maintain organized, safe, and compliant shop environment.

Skills

Diagnose automotive systems

Customer education

Team mentoring

Problem solving

Communication with customers

Education

High School Diploma or GED

ASE certifications (4+) preferred

Section 609 certification

State Inspection license

Driver's license

Job description

Position Summary

A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.


• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).


• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.


• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.


• Assist fellow technicians/mechanics in performing technical activities.


• Keep store management aware of mechanical repair problems as they occur.


• Maintain an organized and neat shop.


• Adhere to all company policies, procedures, safety and environmental rules.

Knowledge, Skills, And Abilities

• A High School Diploma or GED


• 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.


• 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)


• Section 609 certification required


• State Inspection license if applicable


• High level of motivation, energy and a customer-focused attitude.


• Must have a valid driver's license.


• Successful completion of pre-employment background check


• Availability to work days, nights, holidays, and weekends as needed

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

• Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.


• Frequent standing and walking for long periods of time.


• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.


• Communicate effectively in person, by telephone, or by using telecommunications equipment.


• Enters and locates information on computer.


• Presents information to small and large groups.


• Visually verifies information, often in small print.


• Safely operates a motor vehicle.

Benefits

• Medical, dental, and vision benefits


• Life insurance


• Short Term Disability


• Supplemental benefits


• 401(k) with company match


• PTO and holiday pay


• On-demand pay partner (DailyPay)


• Reduced benefits available for part-time team members

Pay Range

• $25.20 to $42.00 flat rate based on experience


• Up to 32 labor hours guaranteed per week


• Company funded ASE certifications

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.