Automotive Technician A

Pep Boys; Roanoke (VA); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a skilled Technician to lead a team in diagnosing and repairing automotive systems. This role emphasizes customer interaction and satisfaction, ensuring that clients are educated about their vehicle's needs. The ideal candidate will have a strong background in mechanical diagnosis and repair, complemented by leadership skills to foster a collaborative environment. Join this dynamic team to make a significant impact in the automotive service industry, where your expertise will help drive customer care and satisfaction.

Qualifications

• 3+ years of automotive mechanical diagnosis and repair experience.
• 4 or more ASE certifications preferred for this position.

Responsibilities

• Diagnose and repair various automotive systems to specifications.
• Explain technical diagnoses and needed repairs to customers.

Skills

Automotive Mechanical Diagnosis

Problem Solving

Customer Service

Team Collaboration

Education

High School Diploma or GED

Tools

ASE Certifications

Section 609 Certification

State Inspection License

Job description

Position Summary
A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.


• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).


• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.


• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.


• Assist fellow technicians/mechanics in performing technical activities.


• Keep store management aware of mechanical repair problems as they occur.


• Maintain an organized and neat shop.


• Adhere to all company policies, procedures, safety and environmental rules.

Knowledge, Skills, and Abilities

This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:

• A High School Diploma or GED


• 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.


• 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)


• Section 609 certification required


• State Inspection license if applicable


• High level of motivation, energy and a customer-focused attitude.


• Must have a valid driver's license.


• Successful completion of pre-employment background check


• Availability to work days, nights, holidays, and weekends as needed

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

• Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.


• Frequent standing and walking for long periods of time.


• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.


• Communicate effectively in person, by telephone, or by using telecommunications equipment.


• Enters and locates information on computer.


• Presents information to small and large groups.


• Visually verifies information, often in small print.


• Safely operates a motor vehicle.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.