Automotive Technician A

Pep Boys; Phoenix (AZ); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Medical, dental, and vision benefits

Life insurance

Job summary

Pep Boys is seeking an experienced Technician to diagnose drivability and electrical systems, explain repairs to customers, and mentor a shop team. This role emphasizes leadership, customer care, and staying current with automotive technology.

Responsibilities include diagnosing complex repairs, maintaining a neat shop, and ensuring compliance with company policies. A strong focus on communication and teamwork is essential for success in this role.

Qualifications

• This position requires 3+ years of automotive diagnostic, repair and problem-solving experience.
• Four or more ASE certifications are preferred (A4 Steering and Suspension, A5 Brakes, plus two from A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance).
• Section 609 certification is required.
• State Inspection license, if applicable.
• Must have a valid driver's license.
• High level of motivation and customer-focused attitude.
• Pre-employment background check required.

Responsibilities

• Diagnose and repair brake/hydraulic, exhaust, fuel ignition, electrical, suspension and A/C systems per specifications.
• Explain diagnoses and necessary repairs to customers and staff as needed.
• Lead and mentor technicians to improve customer care and shop performance.
• Stay current with automotive technology through formal training.
• Maintain an organized, safe, policy-compliant shop environment.
• Communicate repair issues to store management as they occur.

Skills

Automotive diagnosis

Problem solving

Customer-facing communication

Education

High School Diploma or GED

Tools

ASE certifications

Job description

Position Summary

A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Position Summary

A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Knowledge, Skills, And Abilities

This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:

• A High School Diploma or GED
• 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
• Section 609 certification required
• State Inspection license if applicable
• High level of motivation, energy and a customer-focused attitude.
• Must have a valid driver's license.
• Successful completion of pre-employment background check
• Availability to work days, nights, holidays, and weekends as needed

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

• Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Communicate effectively in person, by telephone, or by using telecommunications equipment.
• Enters and locates information on computer.
• Presents information to small and large groups.
• Visually verifies information, often in small print.
• Safely operates a motor vehicle.

Benefits

• Medical, dental, and vision benefits
• Life insurance
• Short Term Disability
• Supplemental benefits
• 401(k) with company match
• PTO and holiday pay
• On-demand pay partner (DailyPay)
• Reduced benefits available for part-time team members

Pay Range

• $21.00 to $35.00 flat rate based on experience
• Up to 32 labor hours guaranteed per week
• Company funded ASE certifications

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.