Automotive Technician

MFA Oil; Raymore (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

MFA Petroleum Company is looking for experienced automotive technicians to diagnose, repair, and service vehicles in a fast-paced environment. Technicians are classified by ASE certifications and support store-wide goals for quality and efficiency.

Responsibilities include training others, maintaining workflow, and ensuring proper invoicing; candidates must be able to work outdoors and handle hazardous materials while meeting safety standards.

Qualifications

• Minimum two years of experience as a lube/tire/service technician.
• Current Motor Vehicle Inspection License (Missouri stores).
• Ability to learn new concepts and use technical materials.
• Ability to operate a computer and office productivity tools.
• Ability to safely operate transmission vehicles.
• Ability to communicate accurately with customers.
• Willingness to work with hazardous materials.
• Ability to work outdoors in various conditions.

Responsibilities

• Diagnose and perform automotive repairs accurately and timely.
• Train and coach employees as directed.
• Maintain workflow to meet productivity targets.
• Extend Extra Care Services to customers.
• Attend weekly store meetings to review policies and changes.
• Work with management to achieve service quotas.
• Ensure information for completed work is ready for invoicing.
• Utilize outside purchase program for profitability.

Skills

ASE certifications

Verbal communication

Sales abilities

Team player

Time management

Education

High school diploma or GED

Job description

Overview

Big O Automotive Technicians diagnose, recommend and perform automotive repairs in an accurate and timely manner in accordance with all company programs, policies, and procedures. Big O Automotive Technicians are titled based on ASE or equivalent certification.

• Automotive Technician A – 4 or more ASE Certifications
• Automotive Technician B – 1–3 ASE Certifications
• Automotive Technician C – No ASE Certifications

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Perform all brake, front end and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures.
• Properly diagnose and repair all customers' vehicles, performing quality control of all shop functions.
• Train and coach other employees in accordance with all company programs, policies and procedures as directed.
• Maintain the orderly flow of customer service assignment to ensure productivity.
• Extend Big O's Extra Care Services to all customers.
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required.
• Work with store management to ensure the successful accomplishment of budgeted service-related quotas.
• Ensure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicing.
• Utilize the company outside purchase program to ensure maximum profitability.
• Timely complete daily Today's Class Technician and other required training.
• Ensure the consistent execution of the vehicle inspection program.
• Achieve established service, sales and productivity goals.
• Assist in the organizing, documenting, and processing of all adjustments and core credits.
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• 18 years of age or older
• Minimum of two years of experience as a lube/tire/service technician
• Current Motor Vehicle Inspection License (for Missouri based stores)
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Ability to safely operate automatic and manual transmission vehicles
• Ability to exchange accurate information with customers
• Ability and willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
• Vision, hearing, speech, and the ability to detect odors
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Valid driver's license
• Availability to work holidays, weekends, and after regular business hours as needed
• Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors
• Ability to meet company requirements including successful pre-employment screenings
• Legal authorization to work in the United States of America

Preferred Skills

• High school diploma or GED equivalent
• Two or more years of experience in an automotive shop environment
• ASE certifications
• Ability to work both independently and in a team environment
• Ability to work at a fast pace
• Strong verbal communication skills
• Sales abilities
• Ability to prioritize and plan work activities using time efficiently
• Management of multiple tasks and projects
• Ability to perform detail work with accuracy

Benefits

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre‑tax and Roth options.

Growth & Development

We believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.