Automotive Store Manager - Store 977

Monro; Scarborough (ME); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Performance based incentives

Paid vacation and holidays for Full‑

Reimbursement for ASE Certifications

Healthcare, Vision, and Dental forFull

401(k) eligibility

Job summary

Monro is seeking a Store Manager in Scarborough, ME to lead daily store operations and a team including General Service Technicians, Technicians, Guest Care Specialists, and an Assistant Store Manager. You will drive sales, coach teammates, ensure top-tier guest service, and manage staffing, training, and expenses to meet Monro standards.

This salaried role reports to the District Manager and focuses on developing a high-performing team, maintaining store appearance, and promoting tire and

Qualifications

• Leadership experience in a retail/sales environment.
• Proven ability to manage, drive and deliver financial results while controlling costs.
• Ability to influence and motivate a team to achieve set goals and objectives.
• Ability to problem solve, manage inventory, merchandising, and customer service.
• Communications skills to effectively communicate with teammates and guests.
• Complete all Monro required training with the guidelines and timing provided.
• Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR).

Responsibilities

• Develop sales and technical teammates to produce a consistent 5-star Guest experience.
• Ensure sales goals are achieved by developing and implementing sales plans, thorough knowledge of services and products.
• Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
• Support teammates in establishing and maintaining a productive sales environment by training on shop operations and guest services.
• Provide direction and oversight to other technicians and assist where needed with services/repairs.
• Manage recruiting, hiring, training, scheduling, evaluating, and development of teammates to ensure staffing.
• Control expenses through payroll, utilities, and store maintenance.
• Oversee inventory management including pulling tires and parts and stocking.
• Audit courtesy inspections and maintain store cleanliness per Monro standards.
• Assign guest appointments based on skill level for efficient services.
• Inform and promote tire/service products and promotions to achieve sales goals.
• Attend to guest needs in sales, service, and adjustments and build guest relationships.

Skills

Leadership

Retail management

Sales strategy

Customer service

Team development

Communication

Education

High School diploma or equivalent

Job description

The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro's vision to be America's leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests.

BENEFITS

• Performance based incentives
• Paid vacation and holidaysfor Full-Time Teammates
• Reimbursement for ASE Certifications
• 401keligibility immediately upon hire
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks
• Career Advancement Opportunities

Responsibilities

• Develop sales and technical teammates to produce a consistent 5-star Guest experience.
• Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
• Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
• Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
• Provide direction and oversight to other technicians and assist where needed with services/repairs.
• Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
• Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
• Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
• Audit courtesy inspections performed by teammates.
• Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.
• Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
• Attend to all guest needs in areas of sales, service, complaints, and adjustments.
• Build guest relationships to maximize customer satisfaction, loyalty, and retention.
• Assist teammates in conveying repair and service needs to guests.
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required.

Qualifications

• High School Diploma or equivalent.
• Demonstrated leadership experience in a retail/sales environment.
• Proven ability to manage, drive and deliver financial results while controlling costs.
• Ability to influence and motivate a team to achieve set goals and objectives.
• Ability to problem solve, manage inventory, merchandising, and customer service.
• Communications skills to effectively communicate with teammates and guests.
• Complete all Monro required training with the guidelines and timing provided.
• Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)

About Us

Monro, Inc.

Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.

Job Info

• Job Identification 7213
• Job Category Retail
• Posting Date 08/13/2026, 08:36 PM
• Job Schedule Full time
• Locations 347 US Route 1, Scarborough, ME, 04074, US