Automotive Store Manager

Hurricane Tire; Hermosa Beach (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Health Savings and Flexible Spending

401(K) with company match

Paid Time Off

Paid Holidays

Employee Training and ASE certs

Career Growth Opportunities

Job summary

Big Brand Tire & Service in Hermosa Beach, CA is seeking an experienced store/service manager to lead a high-performing team and own the guest experience. You will drive sales, manage schedules, coach staff, and oversee P&L while upholding safety and quality standards.

The role requires a proven leadership track in automotive or high-volume retail, with a focus on targets, coaching, and customer satisfaction. Weekend availability is expected to support our busiest hours.

Qualifications

• 5+ years store or service management in automotive or high-volume retail with strong service & P&L ownership.
• Proven sales leadership: hits targets, builds pipeline, lifts RO & close rates.
• People leader: hires well, coaches often, holds standards, retains talent.
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls.

Responsibilities

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team.
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast.
• Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves.
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through.
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence.
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination.
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence.

Skills

Store management

Sales leadership

People leadership

Operations and KPIs

Customer communication

Driver's license

Job description

Description

Most people don't think much about their vehicle until something goes wrong. That's where we come in.

Whether you're helping customers, servicing vehicles, leading a team, or supporting operations behind the scenes, you'll play an important role in getting the job done right. We're looking for dependable people who enjoy solving problems, working together, and taking pride in their work. If that sounds like you, we'd love to talk!

Why You’ll Love Working Here

Benefits Worth Talking About. Not just competitive. Comprehensive.

• Medical, Dental, Vision Insurance
• Health Savings and Flexible Spending Accounts
• Supplemental Insurances (Life and Short/Long-Term Disability)
• Employee Assistance Program
• 401(K) with company match
• Flexible Paid Time Off
• Paid Holidays
• Discounts on Products and Services
• Employee Referral Program
• Paid Training and Reimbursement for ASE Certifications
• Career Growth Opportunities with a Growing Company

What You’ll Do

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast
• Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

What We’re Looking For

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
• People leader: hires well, coaches often, holds standards, retains talent
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
• Customer-first communicator who builds trust with clear explanations and follow-through
• Valid driver’s license
• Able to assist with shop flow (periodic lifting up to 70 lbs)
• Open availability, including weekends, to lead the store through our busiest guest-facing hours

What Success Looks Like (KPIs you’ll own)

• Comp sales growth & gross profit dollars
• Labor/parts margin health; average RO; alignment & warranty attachment
• Technician productivity & efficiency; clocking and MEAL/OT complianceInventory accuracy & shrink; safety & audit scores
• Team engagement, retention, and bench readiness

About Us

Around here, we believe good work starts with good people.

For 50+ years, Big Brand has been the trusted name in tires and auto repair. We’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Whether you're in a store, distribution center, or our support center, you're part of a team that helps our neighbors get where they're going every day. We look for people who care, work hard, and take pride in doing things the right way. If that sounds like you, you'll fit right in.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.