Automotive Store Manager

Midas HAYWARD 1246; California; On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to oversee operations and enhance customer satisfaction. This role involves leading a team of automotive technicians, managing store performance, and ensuring a high standard of service delivery. The ideal candidate will possess strong leadership qualities, a solid background in automotive repair, and excellent interpersonal skills. Join a company that values growth and offers opportunities for advancement in a collaborative work environment. If you are ready to take on a challenging yet rewarding role, this position is perfect for you.

Benefits

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Qualifications

• Minimum of 2 years of store or service manager experience required.
• Strong leadership and customer service skills are essential.

Responsibilities

• Manage and direct automotive technicians and service operations.
• Ensure customer satisfaction and oversee all shop activities.
• Maintain inventory and manage employee payroll.

Skills

Customer Service

Leadership

Communication

Team Building

General Automotive Knowledge

POS Computer Skills

Education

College Degree or Coursework

Tools

POS Systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Position Overview:

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities:

• Manage and direct all automotive and general service technicians in the operation of the shop
• Recruit, hire, train, motivate, evaluate, schedule, and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers regarding services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promote shop service specials
• Lead, manage, and train the team while keeping in tune with our company’s vision, purpose, core values, and employee creed
• Oversee all sales, accounting, and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
• Maintain inventory counts and be responsible for any inventory losses
• Ensure overall cleanliness and organization of the facility, including environmental compliance
• Manage employee payroll; record keeping of hours and scheduling
• Update and submit daily sales reports to Corporate

Qualifications:

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver’s license