Automotive Service Writer - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Chattanooga (TN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Optical insurance

Next Day Pay

Career advancement

Job summary

Stonebriar Auto Services LLC is hiring Service Writers (full-time or part-time) for our Jiffy Lube Multicare location in Chattanooga. You will confer with guests to determine diagnostic and mechanical services required and explain recommendations clearly.

A valid driver's license is required; automotive service experience is a plus. We offer competitive wages with bonus opportunities, labor at company cost with no labor charge, and benefits including health, dental, and optical insurance, Next

Qualifications

• Proven ability to communicate with guests and identify needed services.
• Experience in a service environment is preferred but not required.

Responsibilities

• Confers with guests to determine diagnostic and mechanical services needed.
• Guides customers through recommended services with clear explanations.
• Ensures work is performed safely and efficiently.
• Contributes to a positive, energetic work environment and guest experience.

Skills

Guest communication

Customer service

Safety awareness

Driver's license

Job description

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Service Writers / Customer Service Directors will receive a competitive wage with a generous bonus opportunity. Our employees also receive a discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for flexible paid-time-off, health, dental, and optical insurance, life and disability insurances. NEXT DAY PAY is available, revolving lines of credit, and a great work environment. Due to our growth, great career advancement opportunities are available too!