Automotive Service Writer

CarGuys Inc.; Kingsport (TN); Remote; USD 65,000 - 109,000; Full time

Benefits offered by this job

High earning potential

Commission & bonuses

Career growth

Job summary

CarGuys Inc. in the United States is seeking Automotive Service Advisors, Service Writers, and Service Consultants for nationwide opportunities. You will handle repair orders, communicate with customers, and help drive service department revenue.

The role offers a base pay with commissions and bonuses and opportunities to advance within the service operation. Ideal candidates have proven experience in a dealership setting, strong communication skills, and the ability to upsell services while

Qualifications

• Experience as a service advisor, service writer, or automotive service consultant.
• Strong communication and customer service skills.
• Ability to sell recommended services and build customer trust.
• Knowledge of automotive repair and maintenance processes.
• Ability to work in a fast-paced dealership environment.

Responsibilities

• Greet customers and assist with service needs.
• Write repair orders and document customer concerns.
• Recommend maintenance and repairs based on technician findings.
• Communicate repair timelines, costs, and updates to customers.
• Coordinate with technicians to ensure accurate diagnostics and repairs.
• Manage workflow and ensure timely completion of service.
• Maintain high levels of customer satisfaction and CSI scores.
• Upsell services and increase service department revenue.

Skills

Customer service

Sales

Communication

Automotive service ops

Job description

AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT – UP TO $109,000+ PER YEAR

CarGuys Inc. – High-Paying Automotive Service Advisor Jobs Nationwide

LOCATION

Nationwide automotive service advisor opportunities with dealerships and automotive groups

JOB TYPE

• Full-Time
• High Pay + Commission + Bonuses

ABOUT THE ROLE

CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects Automotive Service Advisors, Service Writers, and Service Consultants with top-performing dealerships and automotive groups across the U.S. and Canada. We work with employers actively hiring customer-focused service professionals who manage repair orders, communicate with customers, and drive service department revenue. Our clients provide the opportunity—you choose the best fit.

WHAT OUR CLIENTS OFFER

• High Earning Potential for Service Advisors
• Competitive base pay plus commission and bonuses
• Performance-based incentives tied to service sales and CSI
• High-Volume Service Departments
• Strong customer traffic and steady workflow
• Established service processes and support teams
• Career Growth Opportunities
• Advancement into Service Manager and Fixed Operations roles
• Ongoing training in service sales and customer experience

WHY WORK WITH CARGUYS INC.

• Access to top automotive service advisor and service writer jobs
• Personalized job matching based on your experience
• No cost to candidates — employers retain our services

SERVICE ADVISOR / SERVICE WRITER RESPONSIBILITIES

• Greet customers and assist with service needs
• Write repair orders and document customer concerns
• Recommend maintenance and repairs based on technician findings
• Communicate repair timelines, costs, and updates to customers
• Coordinate with technicians to ensure accurate diagnostics and repairs
• Manage workflow and ensure timely completion of service
• Maintain high levels of customer satisfaction and CSI scores
• Upsell services and increase service department revenue

SERVICE ADVISOR / SERVICE WRITER QUALIFICATIONS

• Experience as a service advisor, service writer, or automotive service consultant
• Strong communication and customer service skills
• Ability to sell recommended services and build customer trust
• Knowledge of automotive repair and maintenance processes
• Ability to work in a fast-paced dealership environment

SERVICE ADVISOR SKILLS

Strong skills in customer service, sales, communication, and automotive service operations. Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians. Knowledge of automotive diagnostics, maintenance, and repair processes. Ability to handle high-volume customer interactions, manage workflow, and maintain high CSI scores. Experience as a service advisor, service writer, service consultant, or automotive customer service professional in a dealership or repair facility is preferred.

Keywords: service advisor, service writer, service consultant, automotive service advisor, automotive service writer, repair orders, service sales, customer service, dealership service advisor, CSI, upselling, automotive service

HOW IT WORKS

You are applying through CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter. Automotive dealerships and groups partner with us to hire service advisors and service writers. If selected, your resume will be forwarded to a local employer.