Automotive Service Technician at Volkswagen Audi Spokane

AutoNation; Spokane (WA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Paid training

Longevity bonus

PTO/vacation policy

Career paths

Health insurance

Customer pay focus

Referral programs

Employee discounts

Job summary

AutoNation is seeking an Automotive Service Technician in Spokane, WA. Join a busy, temperature-controlled shop to perform vehicle repairs in line with dealer and factory standards, working with customers, advisors and fellow technicians to deliver quality service.

We offer paid OEM training, longevity bonuses, generous PTO, clearly defined career paths across departments, strong health insurance, and employee discounts.

Qualifications

• High School diploma or equivalent.
• Demonstrated customer service skills.
• Knowledge of all aspects of automotive repair and maintenance.
• Graduate of mechanical vocational trade school or equivalent experience.
• ASE certification or completion of pre-employment test preferred.

Responsibilities

• Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership.
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Follow factory and dealership repair procedures when performing warranty work.
• Participate in service technician training programs.
• Become familiar with latest bulletins, service manuals and other service publications.
• Record cause of failure and a description of work done accurately and clearly on all repair orders.
• Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information.

Skills

General mechanical skills

Reading comprehension

Customer service skills

Valid driver's license

Manual transmission driving

Technical aptitude

Education

High School diploma or equivalent

Graduate of mechanical vocational trade school

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

TheAutomotive Service Technician at Volkswagen Audi Spokanepossess a general mechanical knowledge of all basic systems of a vehicle and the ability to follow direction of supervisors and/or service publications to perform work satisfactorily. The compensation range for this position is $21+ per flat rate hour that is based on experience, trainings and certifications. It also has a bonus component on longevity, proficiency and overrides.

Join our team of passionate Automotive Service Technicians at Volkswagen Audi Spokane, WA where your skills are not only valued, but also cultivated for long-term growth and success.

Work with tenured service technicians and advisors at our busy and temperature-controlled shop!

Here’s why AutoNation is the ultimate destination for automotive professionals:

• Paid Training Opportunities : Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.
• Longevity and Productivity Bonus and Incentives
• Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.
• Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate
• Leading Benefits: AutoNation prioritizes your well‑being with robust health insurance options for you and your loved ones.
• Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.
• Generous Employee/Technicians Referral Programs (based on position)
• Employee Discounts on purchases, parts, and service

Position Overview

At AutoNation, getting customers back on the road is what drives us. We’re looking for an Auto Technician or Auto Mechanic to join our team, and we’re interested in talking to candidates at an experienced level. As an Auto Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top‑notch work to delight our customers. In this role, you’ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers.

Who Would I Interact With?

This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.

What are the day‑to‑day responsibilities?

• Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
• Follow factory and dealership repair procedures when performing warranty work
• Participate in service technician training programs
• Become familiar with latest bulletins, service manuals and other service publications
• Participate in all in‑dealership service training activities
• Attend manufacture sponsored service trainings
• Record cause of failure and a description of work done accurately and clearly on all repair orders
• Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information
• Request parts from the parts department as necessary
• Communicate regularly with the service manager, service technician team leader and/or service consultant to confirm diagnosis, status of repair, road test results and completion of work
• Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals

What are the requirements for this job?

• High School diploma or equivalent
• Ability to read and comprehend written instructions and information
• General mechanical skills
• Must have a valid driver’s license
• Ability to drive manual transmission vehicles
• Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely
• Demonstrated customer service skills
• Knowledge of all aspects of automotive repair and maintenance
• Graduate of mechanical vocational trade school or equivalent experience
• Ability to operate an automobile
• Must have technical aptitude displayed by ASE certification or successful completion of pre‑employment test Technical or trade school degree preferred

The compensation range for this position is $21+ per flat rate hour that is based on experience, trainings and certifications. It also has a bonus component on longevity, proficiency and overrides.

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Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching
• Enjoy a healthy work‑life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.