Automotive Service Technician

Twin City Buick GMC; Alcoa (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Generous PTO

401(k) Contributions

Health Insurance

Vision and Dental Insurance

Disability Insurance

Life Insurance & Cancer Policies

Saturday Lunches

Job summary

Responsibilities include testing vehicles, diagnosing issues, and performing repairs to dealership standards while communicating with the Service Advisor. We offer a comprehensive benefits package and supportive work environment.

Qualifications

• High school diploma or equivalent required.
• ASE Certification required.
• 2+ years service technician experience preferred.
• Experience at a dealership is a plus.
• Ability to diagnose and repair vehicle systems.

Responsibilities

• Perform work on repair orders with efficiency and dealership standards.
• Test-drive vehicles and diagnose issues using diagnostic tools.
• Repair engine, electrical, steering, suspension, and climate control systems.
• Communicate with Service Advisor about needed additional repairs and time estimates.
• Complete repairs under warranty to manufacturer specifications.

Skills

Dexterity

Mechanical troubleshooting

Customer service

Teamwork

Learning new technology

2+ years experience

Education

High school diploma or equivalent

ASE Certification

Tools

Electronic diagnostic equipment

Job description

Service Technician

We are looking for a Certified Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done.

Why Work For Us?

At Twin City Dealerships, we believe in not just offering a job, but providing a fulfilling and supportive work experience. We value our employees and offer a comprehensive benefits package designed to support your personal and professional growth.

Benefits

• Generous PTO
• 401(k) Contributions
• Health Insurance
• Vision and Dental Insurance
• Disability Insurance
• Life Insurance & Cancer Policies

Perks and Community Engagement

• Family Day at Dollywood
• Annual Cruise Contest
• Community Support: We actively give back to the community, including donations to United Way of Blount County and an annual can drive.
• Partnership with Tennessee Center of Technology: We’re passionate about fostering the next generation of talent. Through our partnership with the Tennessee Center of Technology, we hire students and donate vehicles and equipment to support their education.
• Saturday Lunches: Every Saturday, we treat our employees working that day to a catered lunch as a small thank you for their hard work.

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership standards.
• Test‑drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.

Qualifications

• 2+ years of Service Technician experience preferred.
• High school diploma or equivalent, ASE Certification required.
• Previous Experience At a Dealership Is Preferred: B level qualifications, including Diagnostic, Electrical and Engine Repair.
• Dexterity, requiring a steady hand, excellent hand‑eye coordination.
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment.
• Excellent customer service skills and basic computer competencies.
• Positive, friendly attitude, along with an eagerness to improve.
• Enjoy working in a dynamic environment.
• Teammate with ability to collaborate with others effectively.
• Ability to learn new technology, repair and service procedures and specifications.
• Valid driver's license and clean driving record.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.