Automotive Service Porter & Vehicle Concierge

BMW Northwest; Seattle (WA); On-site; USD 29,000 - 34,000; Full time

Job summary

Scharmach Automotive Group in Seattle is seeking a Service Porter to support the service team by safely moving vehicles, greeting customers, and keeping the service drive orderly. You will assist with vehicle preparation and ensure a welcoming environment for guests.

The role requires the ability to operate a variety of vehicles, a clean driving record, and the stamina to stand for long periods. You will help with parts, deliveries, and light cleaning, contributing to a smooth service experience.

Qualifications

• High school diploma or equivalent preferred.
• Valid Washington State driver’s license with a clean driving record.
• Ability to operate a variety of vehicles, including manual transmission.
• Strong organizational and time-management skills.
• Excellent customer service and communication abilities.
• Ability to work in a fast-paced environment and stand for extended periods.
• Ability to lift up to 25 pounds.

Responsibilities

• Greet customers professionally and assist with vehicle needs.
• Safely move vehicles to service area, parking lots, and wash bays.
• Maintain cleanliness and organization of service drive and parking areas.
• Perform light vehicle cleaning and preparation as needed.
• Assist with vehicle delivery after service.
• Shuttle customers to/from dealership as needed.
• Maintain flow of vehicles through service process.
• Retrieve parts, supplies, or tools as required.
• Inspect vehicles for damage and report findings.
• Ensure keys are stored and accounted for.

Skills

High school diploma

Driver's license

Vehicle operation

Organization

Customer service

Stamina

Lifting 25 lbs

Education

High school diploma or equivalent

Job description

Scharmach Automotive Group in Seattle is seeking a Service Porter to support the service team by safely moving vehicles, greeting customers, and keeping the service drive orderly. You will assist with vehicle preparation and ensure a welcoming environment for guests.

The role requires the ability to operate a variety of vehicles, a clean driving record, and the stamina to stand for long periods. You will help with parts, deliveries, and light cleaning, contributing to a smooth service experience.