Automotive Service Porter

Oceanhondasantacruz; Soquel (CA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical benefits

Paid vacation

Holidays

401(k) with company match

Direct deposit

Professional workplace

Non-smoking workplace

Drug-free workplace

Job summary

Victory Automotive Group in Soquel, CA is seeking an Automotive Service Porter to greet customers arriving at the service department and ensure a smooth transition to a Service Advisor. The role involves moving vehicles around the lot, keeping them clean and damage-free, and assisting with shop custodial duties.

The ideal candidate will hold an unrestricted driver's license, maintain a positive attitude, present a professional appearance, and be able to work in a non-climate controlled

Qualifications

• Valid and unrestricted driver’s license with clean driving record.
• Professional and dependable with strong customer service orientation.
• Safe, able to work in non-climate controlled environment.
• Basic computer and internet skills.
• Able to read and comprehend instructions.
• Able to lift heavy objects as needed.

Responsibilities

• Greet customers entering the service area with professionalism.
• Deliver keys and repair orders to Service Advisor after parking.
• Retrieve vehicles for customers and thank them for their business.
• Follow safety and security procedures.
• Attend staff meetings, trainings, and classes.
• Perform other duties as assigned.

Skills

Customer service

Communication

Driver's license

Professional appearance

Safety oriented

Job description

Automotive Service Porter

We are looking for an outgoing and dependable individual to greet our valued customers arriving at our service department. The Service Porter will welcome customers, ensure a smooth transition to a Service Advisor, move customer vehicles in and around the lot and service areas, keep vehicles clean and damage free, and help with cleaning and custodial duties in the shop and lot areas.

The ideal candidate must have an unrestricted driver’s license and a clean driving record, a positive attitude, professional appearance, be willing to work in a non‑climate controlled environment, and be able to drive both automatic and standard transmission vehicles.

Responsibilities

• Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location.
• Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service.
• Delivers keys and repair order to the appropriate Service Advisor after parking vehicle.
• Retrieves vehicles for customers when picking up, waiting at the vehicle, and thanking customers for their business.
• Follows all safety and security procedures.
• Attends all staff meetings, trainings, and educational classes as required.
• Performs other duties as assigned.

Qualifications

• Valid and unrestricted driver’s license and clean driving record.
• Professional and dependable.
• Safety and customer service oriented.
• Basic computer and internet skills.
• Outstanding communication skills.
• Professional appearance and work ethic.
• Ability to read and comprehend instructions.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.

Compensation and Benefits

• Competitive pay based on experience.
• Medical benefits.
• Paid vacation.
• Holidays.
• Professional workplace.
• Non‑smoking workplace.
• Drug‑free workplace.
• Opportunity for advancement.
• Direct deposit.
• 401(k) with company match.

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. We also maintain a drug‑free workplace.