Automotive Service Manager-Loudoun County | Salary+ Bonus

Virginia Tire & Auto; Ashburn (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking an Automotive Service Manager to enhance customer experiences and drive sales in its Loudoun County location. This role emphasizes leadership and problem-solving, requiring a proactive approach to managing a dynamic team in a fast-paced environment. The ideal candidate will possess extensive retail management experience, particularly in the automotive sector, and be dedicated to fostering a positive workplace culture. Join a company that values employee growth and offers a supportive environment designed for success. If you're passionate about delivering exceptional service and leading a talented team, this opportunity is perfect for you.

Benefits

Free Health Insurance

Paid Vacation and Holidays

Tire and Auto Repair Discounts

Gym Membership Reimbursement

Affordable Dental and Vision Insurance

Life & Short-Term Disability Insurance

401K

Predictable Schedules

Clean Work Environment

Career Growth Opportunities

Qualifications

• 8+ years of retail management experience, preferably in automotive.
• Strong knowledge of vehicle systems and customer service skills.
• Ability to lead in a fast-paced retail environment.

Responsibilities

• Lead the service department to maximize sales and customer satisfaction.
• Drive sales by analyzing reports and optimizing workflows.
• Select and onboard a highly effective team of individuals.

Skills

Retail Management Experience

Customer Service Skills

Problem-Solving Ability

Interpersonal Skills

Knowledge of Vehicle Systems

Analytical Skills

Leadership Skills

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

MS Office

Internal Software Applications

Job description

Automotive Service Manager-Loudoun County | Salary+ Bonus

Join to apply for the Automotive Service Manager-Loudoun County | Salary+ Bonus role at Virginia Tire & Auto

Automotive Service Manager-Loudoun County | Salary+ Bonus

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Join to apply for the Automotive Service Manager-Loudoun County | Salary+ Bonus role at Virginia Tire & Auto

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Our Service Managers are responsible for the overall operation of the store with a specific focus on customer experience—they are the face of Virginia Tire & Auto. They are tasked with driving store sales and profitability while modeling our core values and mission.

Store Managers accomplish this by problem-solving, developing their teams and using data to develop strategies that improve store performance. They gain a comprehensive knowledge of Virginia Tire & Auto’s business model, are capable of motivating others and are committed to creating meaningful customer and employee experiences.

What You’ll Do

• Lead the service department to ensure store sales are maximized and customers have an excellent in-store experience, spending the majority of your time on the front counter as a hands-on manager on the sales floor.
• Ensure production workflow is efficient and optimized.
• Drive sales and profitability by reviewing reports and utilizing available information tools to identify issues and areas of opportunity and execute solutions.
• Select and onboard a highly effective team of individuals.
• Create meaningful employee experiences by developing talent and opening doors for career growth.
• Communicate effectively with employees by actively overseeing in the flow of information to employees, including store goals, sales programs or company communications.
• Maintain our best in class automotive repair facilities in a manner that evidences pride and care
  
  

Qualifications

• 8+ years of retail management experience preferably in the automotive industry
• Strong knowledge of vehicle systems
• Ability to lead and manage in a fast-paced, multi-tasking retail environment with a smile and a positive attitude
• Strong customer service skill and interpersonal/ communication skills
• Problem-solving ability and analytical skills
• A professional personal appearance
• Proficiency in MS Office and ability to learn our internal software applications
• Have and maintain a valid driver’s license
• Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career.
  
  

WHY YOU’LL LOVE US

Mission matters here. At Virginia Tire & Auto our mission is to take the stress out of car care. We do that by taking the stress out of our employees lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscious. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive and forward-thinking.

What We’ll Do For You

We provide our employees:

• Free Health Insurance
• Industry best paid vacation and holidays
• Tire and auto repair discounts
• Gym Membership Reimbursement
• Affordable dental and vision insurance
• Life & short-term disability insurance
• 401K
• Predictable Schedules
• Energy filled, busy shops
• A clean, professional work environment with a team that wants to see you succeed
• A company culture designed to support your career growth
  
  

Who We Are

Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 300+ employees.

Virginia Tire & Auto promotes a smoke-free, drug-free environment.

Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#INDOSO

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Vehicle Repair and Maintenance

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