Automotive Service Manager - Advisor/Writer Growth

Security Dodge Chrysler Jeep RAM

New York (NY)

On-site

USD 27,000 - 36,000

Full time

3 days ago
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Benefits offered by this job

Medical and dental insurance
Paid time off
401(k) plan
State of the Art facility
Heated & Air conditioned shop
Free college classes for you and your|
Employee discounts on vehicles,service
Career advancement opportunities
A positive and professional work环境

Job summary

Security Dodge Chrysler Jeep RAM in Amityville, NY is seeking an Auto Dealership Assistant Service Manager with Service Advisor/Writer experience. You will help run the high-volume Service Department and support the Service Manager in delivering top-quality vehicle maintenance.

We offer weekly pay of $600–$800, potential commission, free college classes, and great benefits. Join a leading Long Island dealership focused on customer satisfaction and career growth.

Qualifications

  • Required: Automotive Service Writer, Advisor experience
  • Prefer Automotive Assistant Service Manager experience
  • Good managerial, customer service, and communication skills
  • Team participant, organized and customer-focused with a commitment to quality and efficiency
  • Pleasant, energetic, conscientious, dependable, and able to multi-task in a fast-paced environment.
  • Basic understanding of business management
  • A positive attitude, good work ethic, and professional appearance
  • Valid driver's license and good driving record
  • High school diploma required
  • Must pass pre-employment background checks, MVR, and drugscreening.

Responsibilities

  • Assist with the profitable operation of the Service Department, support the Service Manager, generate revenue, communicate with customers, explain vehicle maintenance and repair services, create estimates, focus on customer satisfaction, and more
  • Understand the CUSTOMER IS OUR FIRST PRIORITY, and assist with the satisfaction of each customer, including cheerful and knowledgeable communication
  • Assist with the accurate and timely estimation and completion of all repair orders
  • An efficiency goal of 100% is expected to help the service department hit the required monthly CSI.
  • Assist with the accurate reporting of timecards and work orders including tech time sheets.
  • Give repair orders including requests for parts to the Parts Department, to allow them to post the correct parts and price.
  • Ensure all oil, lubricants, and other materials used on each repair order you write are properly charged
  • Solve customer's concerns/complaints
  • Demonstrate good judgment in investigating problems and making decisions
  • Assist the Sales and Rental Departments with technical information and service as needed.
  • Order office supplies as needed and approved
  • Ensure training of all Receptionists
  • Ensure Receptionist schedules are covered
  • Provide Receptionist back when they have an overflow of customers or a difficult customer
  • Ensure the shop's coffee area is maintained in a neat and clean manner and distribute snacks daily.
  • Ensure company policies and procedures are followed
  • Comply with Federal and State laws
  • Perform other duties as assigned

Skills

Automotive Service Writer
Service Advisor experience
Leadership

Education

High school diploma

Job description

Security Dodge Chrysler Jeep RAM in Amityville, NY is seeking an Auto Dealership Assistant Service Manager with Service Advisor/Writer experience. You will help run the high-volume Service Department and support the Service Manager in delivering top-quality vehicle maintenance.

We offer weekly pay of $600–$800, potential commission, free college classes, and great benefits. Join a leading Long Island dealership focused on customer satisfaction and career growth.

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