Automotive Service Manager

American Tire Depot; Rancho Cucamonga (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Commission & overtime

Paid vacation

Insurance package

401(k) with match

Employee discounts

Referral bonuses

ASE reimbursement

Career progression

Job summary

American Tire Depot is seeking an Automotive Service Manager to lead the service team and coordinate day‑to‑day operations in a fast‑paced shop. You will drive service sales, train technicians and advisors, and ensure high‑quality customer care.

Ideal candidates have 1–3 years in automotive service management or retail repair leadership, strong communication skills, and the ability to manage a busy schedule while maintaining safety and standards.

Qualifications

• Leadership experience in a high-volume automotive or repair environment.
• Strong ability to drive service sales through client communication and recommendations.
• Excellent verbal and written communication; problem-solving under time pressure.
• Self-starter with accountability and growth mindset.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world‑class service that builds loyalty and trust.

Skills

Team leadership

Service sales

Communication skills

Problem solving

Job description

Automotive Service Manager

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Service Manager Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world‑class service that builds loyalty and trust

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem-solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self‑starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead and support the team during peak business times

American Tire Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.