Automotive Service Manager

American-Tire-Depot; Pomona (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive hourly rate

Commission & overtime

Paid vacation & holidays

Medical, dental, vision, life

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth to Store Manager

Job summary

American Tire Depot is seeking an Automotive Service Manager in Pomona, CA. You will lead the service team, coach technicians and advisors, and ensure repairs are explained clearly and completed to the highest standards.

You will partner with the Store Manager on daily operations, scheduling, and compliance, while driving sales and service targets and maintaining a safe, efficient shop. Ideal candidates have 1–3 years of automotive service management, a strong service-sales background, excellent

Qualifications

• 1–3 years of automotive service management or retail repair leadership.
• Strong background in service sales.
• Ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

Skills

Service leadership

Sales experience

High-volume environment

Customer communication

Job description

Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Service Manager:

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem‑solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self‑starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead …

American Tire Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.