Automotive Service Manager

CarGuys Inc.; Ocean City (NJ); On-site; USD 107,400 - 179,000; Full time

Benefits offered by this job

Top pay for automotive service manager

Performance-based bonuses

Career growth opportunities

Leadership development and training

Job summary

CarGuys Inc. is recruiting for nationwide automotive service management opportunities, offering top pay and growth potential for experienced managers.

Roles include supervising service departments, directing advisors and technicians, and driving profitability across high-volume operations. Qualified candidates bring proven leadership in dealership settings, strong KPI knowledge, and a track record of delivering exceptional customer service and CSI results.

Qualifications

• Experience as an automotive service manager, service director, or fixed ops manager.
• Proven leadership and team management experience in a dealership environment.
• Strong understanding of service department operations and KPIs.
• Ability to drive profitability and performance.
• Excellent communication and customer service skills.

Responsibilities

• Manage daily operations of the automotive service department.
• Oversee service advisors, technicians, and support staff.
• Drive service department sales, profitability, and efficiency.
• Monitor KPIs including labor gross, hours per RO, and customer satisfaction.
• Ensure high levels of customer service and CSI performance.
• Manage scheduling, workflow, and repair order processes.
• Handle customer concerns, escalations, and retention.
• Work closely with parts and sales departments to maximize performance.

Skills

Leadership

Team management

Customer service

KPI management

Profitability focus

Job description

AUTOMOTIVE SERVICE MANAGER / SERVICE DIRECTOR / FIXED OPS MANAGER – UP TO $179,000+ PER YEAR

CarGuys Inc. – High-Paying Automotive Management Opportunities Nationwide

LOCATION

Nationwide automotive service manager opportunities with dealerships and automotive groups

JOB TYPE

Full-Time

High Pay + Bonus Opportunities

ABOUT THE ROLE

CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects Automotive Service Managers, Service Directors, and Fixed Operations Managers with top-performing dealerships and automotive groups across the U.S. and Canada.

WHAT OUR CLIENTS OFFER

• Top Pay for Automotive Service Managers
  • Industry-leading compensation packages
  • Performance-based bonuses tied to department growth and profitability
• High-Volume Dealership Operations
  • Established service departments with strong customer bases
  • Modern service facilities and advanced equipment
• Career Growth Opportunities
  • Advancement into Service Director or Fixed Operations roles
  • Leadership development and management training

WHY WORK WITH CARGUYS INC.

• Access to top automotive service manager and fixed operations jobs
• Personalized job matching based on your leadership experience
• No cost to candidates — employers retain our services

SERVICE MANAGER RESPONSIBILITIES

• Manage daily operations of the automotive service department
• Oversee service advisors, technicians, and support staff
• Drive service department sales, profitability, and efficiency
• Monitor KPIs including labor gross, hours per RO, and customer satisfaction
• Ensure high levels of customer service and CSI performance
• Manage scheduling, workflow, and repair order processes
• Handle customer concerns, escalations, and retention
• Work closely with parts and sales departments to maximize performance

SERVICE MANAGER QUALIFICATIONS

• Experience as an automotive service manager, service director, or fixed ops manager
• Proven leadership and team management experience in a dealership environment
• Strong understanding of service department operations and KPIs
• Ability to drive profitability and performance
• Excellent communication and customer service skills

SERVICE MANAGER SKILLS

Strong leadership and management skills in automotive service department operations, including team management, service advisor oversight, technician productivity, and workflow management. Expertise in dealership operations, customer satisfaction (CSI), retention, and service sales performance.Experience managing key performance indicators such as labor gross profit, repair order averages, hours per RO, and overall service department profitability. Skilled in customer issue resolution, staff development, and operational efficiency within high-volume dealership environments.

HOW IT WORKS

You are applying through CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter. Automotive dealerships and groups partner with us to hire experienced service managers. If selected, your resume will be forwarded to a local employer.