Automotive Service Manager

Precision Tune Auto Care; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Weekly bonuses

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Evenings off

Career advancement

Employee discounts

Stable employment

Job summary

Precision Tune Auto Care in Houston seeks an Automotive Service Manager to lead day-to-day shop operations, coach service advisors and technicians, and drive sales while delivering exceptional customer experiences.

The ideal candidate will motivate and develop a team, maintain efficiency, and help grow the business through strong leadership and customer focus, with ongoing training and advancement opportunities.

Qualifications

• Experienced in a leadership role within automotive service operations.
• Strong customer service and communication abilities with a sales mindset.
• Ability to read and understand vehicle repair orders and recommendations.

Responsibilities

• Lead, coach, and develop service advisors and technicians.
• Drive sales while maintaining an outstanding customer experience.
• Schedule and manage shop workflow for maximum productivity.
• Monitor daily sales, labor, gross profit, and KPIs.
• Review repair recommendations for accuracy and value.
• Ensure repairs are completed safely, correctly, and on time.
• Hire, train, and develop team members.
• Maintain inventory and control operating expenses.
• Build relationships with fleet customers and local businesses.
• Handle customer concerns professionally and resolve issues promptly.
• Maintain compliance with safety, environmental, and company standards.
• Perform opening and closing manager responsibilities.
• Create a positive team culture focused on accountability, communication, and results.

Skills

Leadership

Customer service

Sales-minded

Communication

Repair orders literacy

Job description

Lead a High-Performing Automotive Repair Team

Join the Precision Tune Auto Care Team!

For over 50 years, Precision Tune Auto Care has built a reputation for honesty, quality repairs, and outstanding customer service. As a locally owned and operated independent automotive repair shop backed by a nationally recognized brand, we provide complete vehicle maintenance and repair services—from oil changes and diagnostics to brakes, suspension, A/C, engine repairs, and more.

We're looking for an experienced Automotive Service Manager who is passionate about leading people, delivering exceptional customer experiences, and growing a successful automotive repair business.

If you thrive in a fast-paced environment, enjoy coaching employees, and take pride in building customer relationships, we'd love to meet you.

What We Offer

• Competitive salary with weekly performance bonuses
• Employer-paid Medical Insurance
• Dental and Vision Insurance
• Paid Time Off (PTO)
• Five Paid Holidays
• Closed evenings and Sundays
• Ongoing training and career advancement opportunities
• Employee discounts on automotive services
• Stable, year-round employment with an established company

Position Summary

The Automotive Service Manager is responsible for the day-to-day operation of the repair shop while creating an exceptional customer experience and achieving sales and profitability goals.

This position leads the service advisors and technicians, oversees workflow, maintains shop efficiency, coaches team members, and ensures repairs are completed accurately and on time.

The ideal candidate is a strong leader who can motivate a team, develop employees, build customer trust, and drive business growth.

Responsibilities

• Lead, coach, and develop service advisors and technicians
• Drive sales while maintaining an outstanding customer experience
• Schedule and manage shop workflow for maximum productivity
• Monitor daily sales, labor, gross profit, and key performance indicators
• Review repair recommendations for accuracy and value
• Ensure repairs are completed safely, correctly, and on time
• Hire, train, and develop team members
• Maintain inventory and control operating expenses
• Build relationships with fleet customers and local businesses
• Handle customer concerns professionally and resolve issues promptly
• Maintain compliance with safety, environmental, and company standards
• Perform opening and closing manager responsibilities
• Create a positive team culture focused on accountability, communication, and results

Qualifications

• Previous experience as an Automotive Service Manager, Shop Manager, Assistant Manager, Service Advisor, or similar leadership role

Automotive Repair Industry Experience Required

• Strong leadership and team-building skills
• Excellent customer service and communication abilities
• Sales-oriented mindset with the ability to educate customers—not pressure them
• Ability to read repair orders and understand vehicle maintenance recommendations
• Strong organizational and time management skills
• Basic computer proficiency and point-of-sale experience
• Valid driver's license with a clean driving record

Preferred Qualifications

• ASE certifications are a plus
• Experience with shop management software
• Experience managing technicians and service advisors
• Fleet account management experience

Physical Requirements

• Lift up to 50 pounds without assistance
• Frequent standing, walking, bending, reaching, and climbing
• Ability to safely operate customer vehicles
• Comfortable working in both office and shop environments

Why Join Precision Tune Auto Care?

At Precision Tune Auto Care, we believe our people are our greatest asset. We invest in training, provide opportunities for advancement, and foster a team environment where hard work and leadership are recognized and rewarded.

Precision Tune Auto Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.