Automotive Service Manager

Big Brand Tire Co.; Goodyear (AZ); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive pay + commission

Paid vacation days

Insurance package (medical, dental, V&

401(k) with company match

Employee discounts and referral perks

ASE reimbursement

Career growth into Store Manager/Mult-

Job summary

Big Brand Tire & Service in Goodyear, AZ is hiring an Automotive Service Manager to lead the service team and deliver world-class customer care. You will train technicians, coach advisors, and drive performance through efficient operations and strong sales execution.

Join a results-driven team focused on speed, accuracy, and service. The role offers growth into store leadership and a path to multi-unit management, with comprehensive benefits and a culture that values development.

Qualifications

• Experience leading a service team in a high-volume setting.
• Strong ability to explain repairs and upsell services to customers.
• Proven track record of training and coaching technicians and advisors.
• Excellent communication and problem-solving abilities.
• Ability to lift 70 lbs and work flexible hours, including weekends.
• Self-starter with accountability and growth mindset.
• Open availability to lead during peak business times.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Automotive service management

Team leadership

Service sales

Communication skills

Problem-solving skills

Valid driver’s license

Availability including weekends

Job description

Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Service Manager:

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem-solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self-starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we’re serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace