Automotive Service Lead: Diagnostics & Repairs

Dutch Miller Auto Group; Charlotte (NC); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) plan

Paid time off

Career progression

Employee outings

Uniforms provided

Job summary

Dutch Miller Automotive in Charlotte, NC is seeking a skilled Service Technician to join our growing team. You will diagnose, maintain, and repair diverse automotive systems, test components and systems with diagnostic tools, and communicate with the Service Advisor about additional repairs and time estimates.

We value a steady hand, strong troubleshooting ability, and a customer-focused mindset. This role involves warranty work, collaboration with team members, and ongoing learning to adapt to

Qualifications

• 2+ years of Service Technician experience preferred.
• ASE Certification required.
• B level qualifications, including Diagnostic, Electrical and Engine Repair.
• Dexterity, requiring a steady hand, excellent hand-eye coordination.
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment.
• Excellent customer service skills and basic computer competencies.
• Positive, friendly attitude, along with an eagerness to improve.
• Enjoy working in a dynamic environment.
• Teammate with ability to collaborate with others effectively.
• Ability to learn new technology, repair and service procedures and specifications.
• Valid driver's license and clean driving record.

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.
• Dispatch incoming work to appropriate technician. Insure work load is in and out of shop meeting customer expectations.

Skills

Diagnostic tools

Mechanical troubleshooting

Customer service

Problem solving

Education

High school diploma or equivalent

ASE Certification

B level qualifications: Diagnostic, Electrical and Engine Repair

Tools

None

Job description

Dutch Miller Automotive in Charlotte, NC is seeking a skilled Service Technician to join our growing team. You will diagnose, maintain, and repair diverse automotive systems, test components and systems with diagnostic tools, and communicate with the Service Advisor about additional repairs and time estimates.

We value a steady hand, strong troubleshooting ability, and a customer-focused mindset. This role involves warranty work, collaboration with team members, and ongoing learning to adapt to