Automotive Service Department Leader

Asbury Automotive Group; Greensboro (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K Retirement

Flexible Medical Spending Accounts

Short Term and Long Term Disability Packages

Paid Vacation Time Off After 90 Days

Paid Training

Promotions from Within

Job summary

A major automotive retailer is looking for Level 1-2-3-4 BMW Technicians in Greensboro, North Carolina. Responsibilities include overseeing the service department, managing technicians, and ensuring customer satisfaction. Ideal candidates should have over 3 years of experience in automotive service management and strong customer service skills. This role offers medical, dental, and vision insurance, 401K retirement, flexible spending accounts, and opportunities for promotions from within.

Qualifications

• 3+ years as an Automotive Service Writer/Service Assistant Manager.
• 3+ years as an Automotive Service Manager.
• Ability to manage in a fast-paced work environment.

Responsibilities

• Oversee service department, technicians, and service advisors.
• Forecast goals and objectives for the department.
• Handle and resolve customer complaints.

Skills

Customer service skills

Team management

Technical aptitude

Motivating and developing employees

Tools

ADP automotive software

Job description

A major automotive retailer is looking for Level 1-2-3-4 BMW Technicians in Greensboro, North Carolina. Responsibilities include overseeing the service department, managing technicians, and ensuring customer satisfaction. Ideal candidates should have over 3 years of experience in automotive service management and strong customer service skills. This role offers medical, dental, and vision insurance, 401K retirement, flexible spending accounts, and opportunities for promotions from within.