Automotive Service Advisor Up to 90k Weekends Off Simpsonville

Christian Brothers Automotive; Simpsonville (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Automotive Service Advisor, where you will be the first point of contact for guests needing vehicle assistance. In this role, you'll build lasting relationships by guiding customers through the repair process and ensuring their satisfaction. With a focus on honesty and effective communication, you'll manage the store's workflow and contribute to a positive team environment. This position offers a chance to thrive in a supportive atmosphere with opportunities for professional growth and development. If you are enthusiastic and customer-focused, this is the perfect opportunity for you.

Qualifications

• Experience in automotive customer service and sales.
• Proficiency in Windows-based software and parts sourcing.

Responsibilities

• Greet guests with hospitality and present repair solutions.
• Manage store workflow and maintain a positive atmosphere.
• Build long-term relationships with guests and assist team members.

Skills

Automotive Customer Service

Sales Skills

Communication Skills

Parts Sourcing

Windows-based Software Proficiency

Education

High School Diploma

Tools

TekMetric

Parts-Tech

Job description

Job Description

Job Title:

Automotive Service Advisor

Location:

1216 W. Georgia Rd., Simpsonville, SC 29680

Job Overview:

As an Automotive Service Advisor with Christian Brothers Automotive, you are the person our guests turn to when they need help with their vehicles. You play a key role in building relationships with our guests by guiding them through the repair process, keeping them informed, and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every guest with hospitality and respect
• Present clear and understandable repair solutions
• Manage the store’s workflow efficiently
• Sell services honestly and effectively
• Maintain a positive attitude and team atmosphere
• Communicate professionally on the phone
• Build long-term relationships with guests
• Coordinate and participate in guest service activities
• Shuttle guests as needed in a CBA branded vehicle
• Ensure repairs meet proper specifications
• Assist team members as needed
• Perform other duties as assigned

Qualifications:

• Upbeat, honest, and self-aware with enthusiasm
• Experience sourcing parts, building tickets, and presenting repairs
• Acceptable driving record
• Proficiency in Windows-based software; experience with TekMetric and Parts-Tech helpful
• Experience in automotive customer service, sales, or as a Service Writer/Advisor preferred

Physical Requirements:

• Dependability for a schedule Monday – Friday, 7am – 6pm
• Ability to stand, walk, and coordinate parts during the workday
• Occasional lifting over 50 lbs.
• Maintain a brisk work pace in a high-volume environment

Additional Information:

Christian Brothers Automotive (CBA), established in 1982, provides transparent, quality auto repair in modern facilities with advanced diagnostic tools. We offer technicians a consistent workload, free training, live support, and access to our Technician Assistance Center.

All information will be kept confidential per EEO guidelines. We are an Equal Opportunity Employer and practice at-will employment.