Automotive Service Advisor: Training, Great Pay & Benefits

Bedfordjeep; Town of Bedford (NY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Lucrative compensation

Paid time off

Medical benefits

Employee vehicle purchase program

Job summary

Bedfordjeep in Town of Bedford, NY is seeking an Automotive Service Advisor to greet customers, assess vehicle needs, and coordinate service from intake to delivery. You will provide accurate estimates, promote parts and services, and ensure compliance with warranty guidelines, while maintaining a high-energy, professional presence.

Two years of service-advisor experience, a high school diploma, and a valid NY driver's license are required; strong communication and customer-service skills are

Qualifications

• 2+ years of experience as a service advisor.
• High school diploma or equivalent.
• Valid driver license in the state of employment with a good driving record.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.

Responsibilities

• Greet service customers promptly in a professional and courteous manner.
• Inspect vehicle and reference service history to identify customer needs.
• Promote services, parts, and accessories by understanding product requirements.
• Provide accurate cost and time estimates and obtain customer authorization.
• Monitor progress and notify customers of changes in cost or timing.
• Administer warranty repairs per manufacturer guidelines.
• Confirm appointments and follow up after repairs.
• Ensure proper vehicle delivery and communicate results to customers.
• Comply with state and federal automotive repair and consumer protection laws.
• Demonstrate company values in all interactions.

Skills

Customer service

Communication

Sales skills

Professionalism

Education

High school diploma

Job description

Bedfordjeep in Town of Bedford, NY is seeking an Automotive Service Advisor to greet customers, assess vehicle needs, and coordinate service from intake to delivery. You will provide accurate estimates, promote parts and services, and ensure compliance with warranty guidelines, while maintaining a high-energy, professional presence.

Two years of service-advisor experience, a high school diploma, and a valid NY driver's license are required; strong communication and customer-service skills are