Automotive Service Advisor - Infiniti

Modern Auto Group; Greensboro (NC); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Free health insurance

401(k) with company match

Paid vacation & holidays

Manufacturer training

Family-owned since 1933

Job summary

Modern INFINITI of Greensboro is seeking an experienced Service Advisor to join our growing team. You will greet customers, write accurate repair orders, recommend maintenance and repairs, and coordinate with technicians to ensure timely updates and an exceptional experience from check-in through delivery.

Earn $65,000–$80,000+ annually, with strong earning potential. We offer free employee health insurance, dental/vision/Life insurance, a 401(k) with company match, paid vacation and holidays,

Qualifications

• Customer-focused and organized; able to manage multiple customers.
• Automotive knowledge and ability to explain repairs clearly.
• Strong communication skills and professional demeanor.

Responsibilities

• Greet customers and write accurate repair orders.
• Recommend maintenance and repairs based on customer needs.
• Communicate vehicle concerns and repair recommendations clearly.
• Keep customers updated throughout the repair process.
• Coordinate with technicians and the service department.
• Build long-term customer relationships.
• Provide an exceptional customer experience from check-in through delivery.

Skills

Customer service

Communication skills

Organizational skills

Automotive knowledge

Multitasking

Job description

Modern Infiniti of GB
Modern INFINITI of Greensboro
3605 West Wendover Avenue
Greensboro, NC 27407, USA

Description

Service Advisor – Modern INFINITI of Greensboro

$65,000–$80,000+ potential annually

Modern INFINITI of Greensboro is looking for an experienced Service Advisor to join our growing team. Our Service Advisors typically work with 10–20 customers per day, providing a great opportunity for someone who is customer-focused, organized, and motivated to build strong relationships while maximizing their earning potential.

What We Offer

$65K–$80K+ earning potential

FREE employee health insurance

Dental, vision, life & disability insurance

401(k) with company match

Paid vacation & holidays

Manufacturer training and certification opportunities

Family-owned and operated company since 1933

What You'll Do

Greet customers and write accurate repair orders

Recommend maintenance and repairs based on customer needs

Communicate vehicle concerns and repair recommendations clearly

Keep customers updated throughout the repair process

Coordinate with technicians and the service department

Build long-term customer relationships

Provide an exceptional customer experience from check-in through delivery

What We're Looking For

Strong customer service and communication skills

Organized and able to manage multiple customers

Automotive knowledge and ability to explain repairs clearly

Positive, professional, and team-oriented attitude

Valid driver's license with an acceptable driving record

Modern Automotive is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.