Automotive Service Advisor & Customer Advocate

Hurricane Tire; Pasadena (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on products and services

Employee referral program

Training and ASE certification support

Job summary

Hurricane Tire in Pasadena, CA seeks an automotive service sales associate to greet guests, recommend services, and drive sales. You’ll translate vehicle needs into clear, actionable advice and help customers understand repairs, warranties, and maintenance options.

We value 1–3 years in automotive service sales and a problem-solving, team-oriented mindset. Flexible weekend availability is required to serve customers when they need us most.

Qualifications

• Experience delivering high-quality customer service in a retail or automotive context.
• Proven ability to sell services and build trust with customers.
• Strong communication and organizational skills.
• Self-starter with team spirit and willingness to learn and lead.

Responsibilities

• Greet guests and deliver a world-class service experience.
• Translate mechanical information into clear recommendations for customers.
• Sell tires, wheels, repairs, warranties and services confidently.
• Perform visual inspections and document findings clearly.
• Build lasting relationships to convert guests into repeat customers.
• Help maintain showroom and inventory standards and keep operations smooth.

Skills

Customer service

Sales experience

Communication

Problem solving

Job description

Hurricane Tire in Pasadena, CA seeks an automotive service sales associate to greet guests, recommend services, and drive sales. You’ll translate vehicle needs into clear, actionable advice and help customers understand repairs, warranties, and maintenance options.

We value 1–3 years in automotive service sales and a problem-solving, team-oriented mindset. Flexible weekend availability is required to serve customers when they need us most.