Automotive Service Advisor

Atlantic Coast Enterprises; Boca Raton (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

A forward-thinking company is seeking a passionate Automotive Service Advisor to enhance customer experiences in a dynamic automotive environment. This role involves guiding customers through their service options, building trust, and achieving sales goals while ensuring a positive atmosphere. With a focus on teamwork and mutual support, you will thrive in a collaborative setting that values your contributions. Enjoy competitive pay, benefits, and the opportunity to work with cars and people every day. If you're a customer service rockstar with a love for the automotive industry, this is your chance to shine!

Benefits

Paid vacation after 1 year

Comprehensive health care coverage

Dental and vision insurance

Basic life insurance

Short-term and long-term disability

401(k) program

Performance and longevity bonuses

Employee oil changes and discounts

Qualifications

• Must be 18 years or older with previous sales and service experience.
• Valid driver's license required for the position.

Responsibilities

• Act as the main point of contact between customers and auto technicians.
• Guide customers through service options and explain benefits and costs.

Skills

Customer Service

Sales Skills

Communication Skills

Organizational Skills

Detail-oriented

Education

High School Diploma or equivalent

Job description

Atlantic Coast Enterprises in East Boca Raton, FL is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented? Would you like to join a culture committed to teamwork, mutual support, dedication, and fun? If so, continue reading!

This customer service position comes with a competitive base pay plus commission. You can earn up to $80,000 a year. We also offer solid benefits including paid vacation after 1 year of employment, comprehensive health care coverage, dental and vision insurance, basic life insurance, short-term and long-term disability, a savings and retirement 401(k) program, bereavement leave, performance and longevity bonus platforms, and employee oil changes and discounts. If you are interested in working for a stable and successful company, apply today!

ABOUT ATLANTIC COAST ENTERPRISES

Atlantic Coast Enterprises (ACE) is a full-service lubrication, fluid, and automotive maintenance center. We offer our customers these services in the cleanest and most professional surroundings possible. Each day we strive to achieve our mission of creating customers for life through fast, friendly, clean, and professional service. We are dedicated to expanding and constantly moving on to new and different challenges. A few short years ago, we were recognized as the franchisee of the year within the Jiffy Lube nationwide network.

Everything at ACE is a team effort. We know that without our employees, we wouldn't be able to grow, improve, or create lifelong customers. This is why we offer competitive compensation, generous benefits as well as a supportive and collaborative environment. We encourage each and every employee to share their ideas with us.

A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR

As an Automotive Service Advisor, you arrive each day determined to take excellent care of our customers while achieving sales goals. You guide them through their elected services, acting as the main point of contact between them and our auto technicians. Following a service review conducted on their vehicle, you advise customers on tires, brakes, and other recommended services in a way that is easy to understand. You help them to make decisions by expertly explaining benefits, costs, and product features. Your ability to make connections and build trust is essential to gaining repeat business. You love spending your day with people and cars. Plus, it is rewarding to see your hard work pay off in your paycheck!

QUALIFICATIONS FOR AN AUTOMOTIVE SERVICE ADVISOR

• 18 years old or older
• Previous sales and service advisor experience
• Valid driver's license

Are you a people person who can easily connect with others? Do you like talking about cars? Do you have excellent communication skills? Is providing exceptional customer service important to you? Are you patient and able to empathize with others? Are you organized and able to prioritize tasks effectively? Are you detail-oriented? If so, we want to meet you!

ARE YOU READY TO JOIN OUR TEAM?

If you have top-notch customer service and sales skills, a passion for cars, and feel that you are right for this position, fill out our initial 3-minute, mobile-friendly application today!