Automotive Service Advisor

Sheehy-Ford-of-Ashlan; Ashland (VA); On-site; USD 50,000 - 200,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid maternity/paternity after oneyear

Paid training

Career advancement

401K and profit sharing

Salary range

Job summary

Sheehy Auto Stores is seeking Service Advisors to join our team in Ashland, VA. Bring your natural knack for pleasing people and help customers feel welcome while coordinating with our service technicians.

You’ll act as the liaison between customers and the shop, presenting options and scheduling appointments with integrity. We offer a comprehensive benefits package and a compensation structure that ranges from $50K to $200K based on experience and performance, with health, vision, and dental

Qualifications

Responsibilities

• Greet service department customers promptly and courteously
• Listen to each customer and articulate repair needs to techs
• Present recommended/additional services using low-pressure, high-integrity methods
• Provide accurate estimates of repair/maintenance costs

Job description

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and Richmond!

Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups representing some of the industry's best brands with over 25 locations. Sheehy Auto Stores prides itself on finding the best team members, both experienced and new to the industry, who have that desire to achieve. If this sounds like you, we want YOU to be part of our team!

Sheehy Auto Stores is seeking Service Advisors to join our team. Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are met, our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service--someone equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.

We don't take a 'one-size-fits-all' approach regarding our employeesbenefits

• Health, Vision, and Dental Insurance
• Paid Maternity & Paternity after one year of employment
• Paid Training
• Career Advancement
• 401(K) andprofit sharing
• Compensation based on experience and performance: $50K up to $200K!

Responsibilities

• Attitude is everything—greet service department customers promptly and courteously
• Listen to each customer and articulate repair needs to techs
• Present recommended/additional services using low-pressure, high-integrity methods
• Provide accurate estimates of repair/maintenance costs