Automotive Sales Consultant

Grand Rapids; Grand Rapids (MI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive Compensation

Employee Discounts on Sales andService

Benefits Package (Medical, Dental, VIs

401(k) and Employer Match

Paid Time Off

Job summary

LaFontaine Automotive Group is seeking an Automotive Sales Consultant to join a family-oriented team in Grand Rapids. You will understand vehicle features, qualify buyers, demonstrate operation, and close sales while building lasting customer relationships.

The role emphasizes knowledge of used cars, strong communication, and delivering a compelling showroom experience. Competitive benefits and a supportive environment are provided.

Qualifications

• Must read and interpret general business materials.
• Must write reports and business correspondence.
• Must present information to managers, clients and public audiences.
• Must solve practical problems with limited standardization.
• Must follow written, oral, or schedule instructions.

Responsibilities

• Greet customers on the sales floor and determine vehicle preferences.
• Explain features and demonstrate vehicle operation.
• Suggest equipment options for customers.
• Research model availability and options.
• Consult with Sales Manager on pricing, financing requirements, and trade-ins.
• Prepare paperwork and applications.
• Deliver vehicles and educate customers on features and warranty.
• Maintain prospect development system and stay informed on new products.

Skills

Reading & Analysis

Report Writing

Public Speaking

Problem Solving

Instruction Interpretation

Education

High School Diploma or GED

2 years automotive experience

Job description

AUTOMOTIVE SALES CONSULTANT

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION:

Sales Representatives are responsible for selling automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers and closing sales.

THE PERKS:

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Skills & Qualifications:

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

Education and Experience:

• High School Diploma or GED
• A valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required
• Must have 2 years of automotive experience
• Knowledge in Used cars sales

Essential Duties & Responsibilities:

• Greets customer on sales floor and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on road.
• Suggests optional equipment for customers to purchase.
• Research availability of models and optional equipment.
• Consults with Sales Manager when necessary; never allowing a customer to leave without first consulting with a sales Manager.
• Works with the Sales Manager to compute and quote sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of vehicle on credit.
• Prepares all related paperwork and applications (e.g., sales slip, credit application, etc.).
• Delivers new vehicle to customer. This process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty.
• Maintains a prospect development system.
• Remains knowledgeable of new products, features, accessories, etc.
• Attends sales meetings and training sessions (at various locations) as scheduled.
• Adheres to Company policies and procedures.
• Meets, or exceeds, written forecast and projected sales numbers.

Physical Requirements:

• While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
• Regularly required to stand, talk, and hear.
• Frequently is required to walk and sit.
• Is potentially exposed to exhaust fumes or other airborne particles.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 55+retail franchises, 7collision centers and 60+Michiganlocations. The group employs 3,000+ individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission:

To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values:

Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.