Automotive Sales Consultant

Grand Rapids; Grand Rapids (MI); Presencial; USD 35.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Compensation

Employee Referral Program

Employee Discounts on Sales andService

Benefits Package (Medical, Dental, Vis

Voluntary Benefits (FSAs, life/AD&D, D

401(k) and Employer Match

Holiday Savings Program with Employer

Paid Time Off

Holiday Pay

Descripción de la vacante

LaFontaine Automotive Group, a prominent Michigan-based dealer network, is seeking an Automotive Sales Consultant. You will engage customers, demonstrate vehicle features, and guide them toward a favorable purchase.

This role emphasizes customer service, product knowledge, and collaboration with management to meet sales targets. Join a company with a long-standing community presence, employee growth from within, and a comprehensive benefits package.

Formación

• Requires ability to read, analyze, and interpret general business materials.
• Strong written and verbal communication; able to write reports and manuals.
• Ability to present information clearly to groups of customers and managers.

Responsabilidades

• Greet customers, determine vehicle needs and preferences.
• Explain features and demonstrate vehicle operation in showroom or on road.
• Suggest optional equipment and discuss financing options with customers.
• Research model availability and coordinate with Sales Manager as needed.
• Close sales while maintaining customer satisfaction and company policies.

Conocimientos

Customer service

Communication

Presentation skills

Problem solving

Interpersonal skills

Educación

High School Diploma or GED

Descripción del empleo

AUTOMOTIVE SALES CONSULTANT

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION:

Sales Representatives are responsible for selling automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers and closing sales.

THE PERKS:

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Skills & Qualifications:

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

Education and Experience:

• High School Diploma or GED
• A valid driver's license and satisfactory Motor Vehicle Report (MVR) are required.
• Must have sales, hospitality, or customer service experience.

Essential Duties & Responsibilities:

• Greets customer on sales floor and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on road.
• Suggests optional equipment for customers to purchase.
• Research availability of models and optional equipment.
• Consults with Sales Manager when necessary; never allowing a customer to leave without first consulting with a sales Manager.
• Works with the Sales Manager to compute and quote sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of vehicle on credit.
• Prepares all related paperwork and applications (e.g., sales slip, credit application, etc.).
• Delivers new vehicle to customer. This process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty.
• Maintains a prospect development system.
• Remains knowledgeable of new products, features, accessories, etc.
• Attends sales meetings and training sessions (at various locations) as scheduled.
• Adheres to Company policies and procedures.
• Meets, or exceeds, written forecast and projected sales numbers.

Physical Requirements:

• While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
• Regularly required to stand, talk, and hear.
• Frequently is required to walk and sit.
• Is potentially exposed to exhaust fumes or other airborne particles.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission:

To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values:

Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

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