Automotive Sales Advisor -Chevrolet Danvers

Herb Chambers Honda of Burlington; Danvers (MA); On-site; USD 50,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Paid training

Stock awards

401k with company match

Health insurance

Job summary

Herb Chambers Honda of Burlington is seeking a dynamic Sales Advisor to engage customers, respond to online inquiries, and guide them through the car-buying journey from initial contact to final sale. The role emphasizes relationship-building, strong communication, and a customer-first mindset.

Typical responsibilities include following up on internet leads, setting appointments, conducting test drives, and maintaining professional attire.

Qualifications

• Strong customer service skills.
• Clear communication in person and via email/phone.
• Bi-lingual is a plus.
• Self-motivated and a team player.
• Must be 18+ years old and have a valid driver's license.
• Experience with customer relationship management (CRM) database is a plus.

Responsibilities

• Respond to customer inquiries about vehicles online via phone and email.
• Take customers through the initial buying process through final sale.
• Build rapport to develop a referral network.
• Answer internet leads promptly and provide pricing information.
• Schedule and confirm appointments; follow up after sales for repeat business.
• Conduct test drives and vehicle walkarounds with customers.

Skills

Customer service

Communication skills

Bi-lingual

Self-motivated

Team player

Driver's license

Computer & phone skills

Tools

CRM database

Job description

Compensation: $50,000-$110,000+

Wage is comprised of base salary and additional bonus structure as determined by pay plan. The final pay offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and years of experience within the job, the type of years and experience within the industry, education, etc.

Company Benefits

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Advisor's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. The Sales Advisor works with customers who visit the store directly taking them through the initial buying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibitgreat customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

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