Automotive Retail Specialist - WOW Customer Service

AutoZone, Inc.; Urbana (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

Exclusive discounts and perks, incl. a

401(k) with company match and Stock-P

AutoZoners Living Well Program for +

Job summary

AutoZone is seeking a Retail Sales Associate to deliver WOW! customer service by helping customers locate the right parts, answering questions, and maintaining well-stocked shelves. You will work with a team to meet sales goals and provide expert advice on automotive products.

Responsibilities include assisting customers, stocking, operating the POS, and learning AutoZone systems. Flexible hours and prior retail or automotive knowledge are a plus, with a focus on safety and service.

Qualifications

• Minimum Age Requirement: Must be at least 16 years old to apply.
• Physical Requirements: Ability to lift, load and deliver merchandise.
• Flexible Schedule: Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Responsibilities

• Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
• Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper point of sale procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
• Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use Personal Protective Equipment (PPE) to maintain a secure work environment.
• Product Knowledge – Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Skills

Communication

Spanish

English

Customer Service

Job description

AutoZone is seeking a Retail Sales Associate to deliver WOW! customer service by helping customers locate the right parts, answering questions, and maintaining well-stocked shelves. You will work with a team to meet sales goals and provide expert advice on automotive products.

Responsibilities include assisting customers, stocking, operating the POS, and learning AutoZone systems. Flexible hours and prior retail or automotive knowledge are a plus, with a focus on safety and service.