Automotive Retail Sales Associate

Belle Tire; Northville (MI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(K) with company match

Flexible Paid Time Off

Discounts on Products and Services

Job summary

A leading tire and automotive service company in Northville, Michigan, seeks a Sales Associate to enhance customer experiences and drive store performance. The role involves engaging with customers, supporting store operations, and demonstrating strong teamwork. Ideal candidates possess a high school diploma, 1-2 years of experience in sales or customer service, and excellent communication skills. The position offers a competitive hourly wage plus commission, along with various employee benefits including medical insurance and 401(K).

Qualifications

• 1-2 years of retail, customer service, or sales experience.
• Strong communication and interpersonal skills.
• Ability to learn products, systems, and processes quickly.

Responsibilities

• Engage customers to understand their needs and recommend solutions.
• Manage workflow between sales counter and shop.
• Support daily store operations and follow safety procedures.

Skills

Sales Experience

Customer Service Skills

Communication Skills

Interpersonal Skills

Basic Computer Skills

Education

High school diploma or equivalent

Job description

As a Sales Associate at Belle Tire, you play a vital role in delivering premium customer experiences and driving store performance. You focus on understanding customer needs, providing accurate solutions, and ensuring every customer receives fast, friendly, and trusted service. In this role, you support store operations by executing Belle Tire's 6‑Step Sales Process, maintaining operational standards, and demonstrating teamwork.

What You’ll Do

Sales & Customer Experience

• Engage every customer with professionalism and enthusiasm to understand their needs.
• Execute Belle Tire's 6‑Step Sales Process to recommend products and services with confidence.
• Build trust and loyalty by communicating clearly and providing transparent recommendations.
• Assist with in‑store, phone, and online sales transactions to meet or exceed performance goals.
• Maintain awareness of promotions, warranties, and financing options.

Operational Support

• Help manage workflow between the sales counter and shop to ensure smooth customer service.
• Verify product availability and assist with inventory organization and product placement.
• Support daily store operations, including opening and closing tasks as directed.
• Follow all safety procedures and maintain a clean, professional sales area.

Teamwork & Communication

• Collaborate with Store Manager, Assistant Manager, and technicians to ensure customer satisfaction.
• Participate actively in team huddles and training sessions to strengthen knowledge and performance.
• Demonstrate reliability, flexibility, and a positive attitude in a fast‑paced environment.

Culture & Brand

• Model Belle Tire's values and commitment to customer service in every interaction.
• Contribute to a respectful, inclusive, and team‑oriented workplace.
• Take pride in representing the Belle Tire brand with professionalism and integrity.

Minimum Qualifications

• High school diploma or equivalent required.
• 1‑2 years of retail, customer service, or sales experience.
• Strong communication and interpersonal skills.
• Ability to learn products, systems, and processes quickly.
• Comfort working in a fast‑paced environment with changing priorities.
• Basic computer and POS skills; ability to learn new systems.

Preferred Qualifications

• Automotive experience a plus.

Work Environment

This position is based within a tire and automotive service retail store. Varying work hours, Monday through Saturday, with possible overtime. Fast‑paced workshop setting with physical demands, including extended standing, lifting up to 75 pounds, and exposure to moderate noise, temperature changes, and shop conditions. Travel may be required for meetings, training, or multi‑store support.

Benefits

• Medical, Dental, Vision Insurance
• Flexible Spending Account
• Life/AD&D Insurance
• Short/Long‑Term Disability Insurance
• Employee Assistance Program
• 401(K) with company match
• Flexible Paid Time Off
• Closed Sundays and Holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day)
• Discounts on Products and Services
• Employee Referral Program
• Paid Training and Reimbursement for ASE Certifications
• Belle Tire Scholarship Program
• Career Growth Opportunities with a Growing Company

Learn more at https://www.belletirecareers.com/benefits/

Compensation

$15 – $20 per hour plus commission

Belle Tire is an Equal Opportunity Employer. We ensure all individuals are considered for employment and advancement based on their qualifications, skills, achievements, and experience, without regard to race, color, national origin, sex, age, religion, disability, veteran status, genetic information, sexual orientation, gender identity, or expression.