Automotive Retail Assistant Manager

belletire; Big Rapids (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(K) with company match

Paid Training and ASE certifications

Discounts on products and services

Flexible Paid Time Off

Career growth opportunities

Job summary

Belle Tire is seeking a Sales Associate to deliver premium customer experiences in a tire and automotive service retail store. You will assist with in-store, phone, and online sales, follow the 6-Step Sales Process, and support store operations to meet performance goals.

The role emphasizes strong communication, teamwork, and a positive attitude in a fast-paced environment. Medical, dental, and vision benefits are provided, with opportunities for growth and ASE certifications.

Qualifications

• High school diploma or equivalent required.
• 1–2 years retail, customer service, or sales experience.
• Strong communication and interpersonal skills.
• Ability to learn products, systems, and processes quickly.
• Comfort working in a fast-paced environment with changing priorities.
• Basic computer and POS skills; ability to learn new systems.
• Automotive experience a plus.

Responsibilities

• Engage customers to understand their needs with professionalism and enthusiasm.
• Execute Belle Tire's 6-Step Sales Process to recommend products and services confidently.
• Build trust and loyalty by communicating clearly and providing transparent recommendations.
• Assist with in-store, phone, and online sales transactions to meet or exceed goals.
• Maintain awareness of promotions, warranties, and financing options.
• Collaborate with Store Manager, assistants, and technicians to ensure customer satisfaction.

Skills

Communication skills

Interpersonal skills

POS systems

Learning new systems

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Job description

Sales Associate

As a Sales Associate at Belle Tire, you play a vital role in delivering premium customer experiences and driving store performance. You focus on understanding customer needs, providing accurate solutions, and ensuring every customer receives fast, friendly, and trusted service. In this role, you support store operations by executing Belle Tire's 6-Step Sales Process, maintaining operational standards, and demonstrating teamwork.

What You\u2019ll Do

Sales & Customer Experience

• Engage every customer with professionalism and enthusiasm to understand their needs.


• Execute Belle Tire's 6-Step Sales Process to recommend products and services with confidence.


• Build trust and loyalty by communicating clearly and providing transparent recommendations.


• Assist with in-store, phone, and online sales transactions to meet or exceed performance goals.


• Maintain awareness of promotions, warranties, and financing options.

Operational Support

• Help manage workflow between the sales counter and shop to ensure smooth customer service.


• Verify product availability and assist with inventory organization and product placement.


• Support daily store operations, including opening and closing tasks as directed.


• Follow all safety procedures and maintain a clean, professional sales area.

Teamwork & Communication

• Collaborate with Store Manager, Assistant Manager, and technicians to ensure customer satisfaction.


• Participate actively in team huddles and training sessions to strengthen knowledge and performance.


• Demonstrate reliability, flexibility, and a positive attitude in a fast-paced environment.

Culture & Brand

• Model Belle Tire's values and commitment to customer service in every interaction.


• Contribute to a respectful, inclusive, and team-oriented workplace.


• Take pride in representing the Belle Tire brand with professionalism and integrity.

What We\u2019re Looking For

Minimum Qualifications:

• High school diploma or equivalent required.


• 1--2 years of retail, customer service, or sales experience


• Strong communication and interpersonal skills.


• Ability to learn products, systems, and processes quickly.


• Comfort working in a fast-paced environment with changing priorities.


• Basic computer and POS skills; ability to learn new systems.

Preferred Qualifications:

• Automotive experience a plus.

Work Environment

This position is based within a tire and automotive service retail store. Varying work hours, Monday through Saturday, with possible overtime. Fast-paced workshop setting with physical demands, including extended standing, lifting up to 75 pounds, and exposure to moderate noise, temperature changes, and shop conditions. Travel may be required for meetings, training, or multi-store support.

Benefits

We offer premium benefits to keep your life moving.

• Medical, Dental, Vision Insurance


• Flexible Spending Account


• Life/AD&D Insurance


• Short/Long-Term Disability Insurance


• Employee Assistance Program


• 401(K) with company match


• Flexible Paid Time Off


• Closed Sundays and Holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day)


• Discounts on Products and Services


• Employee Referral Program


• Paid Training and Reimbursement for ASE Certifications


• Belle Tire Scholarship Program


• Career Growth Opportunities with a Growing Company


• Learn more at https://www.belletirecareers.com/benefits/

Compensation

$15 - $20 / hour plus commission

About Us

At Belle Tire, we believe you deserve a better experience when it comes to tires and vehicle services. That starts with hiring people who genuinely care - that\u2019s the Belle Tire Difference. With over 180 locations and 3,000 dedicated employees across Michigan, Ohio, Indiana, and Illinois, we are your one-stop shop for tires, wheels, and full-service automotive repairs. Our services include alignments, brakes, batteries, heating and cooling, oil changes, auto glass repair, and more.

Since 1922, we\u2019ve done what it takes to keep life moving for our customers and employees. We live by a shared set of values: Customer Satisfaction is the Bottom Line, we always Do the Right Thing, we Set the Tone with a positive attitude, we We Are Them - there is no \"us\" and \"them\" here, and we Walk the Walk by following through on our commitments. These beliefs shape a culture of trust, respect, and pride, making Belle Tire a great place to build your career.

We\u2019re not your ordinary tire shop, we\u2019re Changing Tires.

Belle Tire is an Equal Opportunity Employer. We ensure all individuals are considered for employment and advancement based on their qualifications, skills, achievements, and experience, without regard to race, color, national origin, sex, age, religion, disability, veteran status, genetic information, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state, or local law.