Automotive Retail Assistant Manager

Belle Tire Inc; Bay City (MI); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

401(K) with company match

Paid Training and ASE Certification Re

Résumé du poste

Belle Tire is hiring a Sales Associate to deliver premium customer experiences and drive store performance in a fast-paced retail setting. You will understand customer needs, recommend solutions, and process in-store, phone, and online sales with a focus on promotions and financing options.

As part of a team, you’ll support store operations, maintain cleanliness, and participate in regular training to grow product knowledge and sales skills.

Qualifications

• 1–2 years of retail, customer service, or sales experience.
• Strong communication and interpersonal skills.
• Ability to learn products, systems, and processes quickly.
• Comfort working in a fast-paced environment with changing priorities.
• Basic computer and POS skills; ability to learn new systems.

Responsabilités

• Engage every customer with professionalism and enthusiasm to understand their needs.
• Execute Belle Tire's 6-Step Sales Process to recommend products and services with confidence.
• Build trust and loyalty by communicating clearly and providing transparent recommendations.
• Assist with in-store, phone, and online sales transactions to meet or exceed performance goals.
• Maintain awareness of promotions, warranties, and financing options.

Connaissances

Customer service

Communication

Teamwork

Adaptability

Learning new systems

Formation

High school diploma or equivalent

Outils

POS systems

Retail software

Description du poste

As a Sales Associate at Belle Tire, you play a vital role in delivering premium customer experiences and driving store performance. You focus on understanding customer needs, providing accurate solutions, and ensuring every customer receives fast, friendly, and trusted service. In this role, you support store operations by executing Belle Tire's 6-Step Sales Process, maintaining operational standards, and demonstrating teamwork.

What You'll Do

Sales & Customer Experience

• Engage every customer with professionalism and enthusiasm to understand their needs.
• Execute Belle Tire's 6-Step Sales Process to recommend products and services with confidence.
• Build trust and loyalty by communicating clearly and providing transparent recommendations.
• Assist with in-store, phone, and online sales transactions to meet or exceed performance goals.
• Maintain awareness of promotions, warranties, and financing options.

Operational Support

• Help manage workflow between the sales counter and shop to ensure smooth customer service.
• Verify product availability and assist with inventory organization and product placement.
• Support daily store operations, including opening and closing tasks as directed.
• Follow all safety procedures and maintain a clean, professional sales area.

Teamwork & Communication

• Collaborate with Store Manager, Assistant Manager, and technicians to ensure customer satisfaction.
• Participate actively in team huddles and training sessions to strengthen knowledge and performance.
• Demonstrate reliability, flexibility, and a positive attitude in a fast-paced environment.

Culture & Brand

• Model Belle Tire's values and commitment to customer service in every interaction.
• Contribute to a respectful, inclusive, and team-oriented workplace.
• Take pride in representing the Belle Tire brand with professionalism and integrity.

Minimum Qualifications

• High school diploma or equivalent required.
• 1--2 years of retail, customer service, or sales experience
• Strong communication and interpersonal skills.
• Ability to learn products, systems, and processes quickly.
• Comfort working in a fast-paced environment with changing priorities.
• Basic computer and POS skills; ability to learn new systems.

Preferred Qualifications

• Automotive experience a plus.

Work Environment

This position is based within a tire and automotive service retail store. Varying work hours, Monday through Saturday. Fast-paced workshop setting with physical demands, including extended standing, lifting up to 75 pounds, and exposure to moderate noise, temperature changes, and shop conditions. Travel may be required for meetings, training, or multi-store support.

Benefits

We offer premium benefits to keep your life moving.

• Medical, Dental, Vision Insurance
• Flexible Spending Account
• Life/AD&D Insurance
• Short/Long-Term Disability Insurance
• Employee Assistance Program
• 401(K) with company match
• Flexible Paid Time Off
• Closed Sundays and Holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day)
• Discounts on Products and Services
• Employee Referral Program
• Paid Training and Reimbursement for ASE Certifications
• Belle Tire Scholarship Program
• Career Growth Opportunities with a Growing Company
• Learn more at https://www.belletirecareers.com/benefits/

Compensation

$15 - $20 / hour plus commission

About Us

At Belle Tire, we believe you deserve a better experience when it comes to tires and vehicle services. That's the Belle Tire Difference. With over 180 locations and 3,000 dedicated employees across Michigan, Ohio, Indiana, and Illinois, we are your one-stop shop for tires, wheels, and full-service automotive repairs. Our services include alignments, brakes, batteries, heating and cooling, oil changes, auto glass repair, and more. We live by a shared set of values: Customer Satisfaction is the Bottom Line, we always Do the Right Thing, we Set the Tone with a positive attitude, we Believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments. These beliefs shape a culture of trust, respect, and pride, making Belle Tire a great place to build your career. We’re not your ordinary tire shop, we’re Changing Tires. Belle Tire is an Equal Opportunity Employer. We ensure all individuals are considered for employment and advancement based on their qualifications, skills, achievements, and experience, without regard to race, color, national origin, sex, age, religion, disability, veteran status, genetic information, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state, or local law.