Automotive Repair Store Manager on Deck

Plaza Tire Service; Bentonville (AR); On-site; USD 63,000 - 77,000; Full time

Job summary

Plaza Tire Service, powered by The Sun Auto Network, is seeking Experienced Store Managers through its Manager-On-Deck (MOD) program. Qualified leaders will be certified and ready to take full store management duties as vacancies arise.

The MOD program offers structured, hands-on certification with mentorship, on-the-job practice, and milestone check-ins to develop leadership standards and customer service excellence.

Qualifications

• Two or more years of experience leading a team in retail or automotive service.
• Proven track record of meeting sales and profit goals.
• Strong leadership, communication, and customer service skills.
• Willingness to relocate or placement in an open store upon program completion.
• Valid driver’s license and ability to meet driving requirements.

Responsibilities

• Lead store operations and align with policy and customer service standards.
• Recruit, interview and hire team members in partnership with HR.
• Achieve monthly, quarterly and annual sales and profit targets.
• Manage financials, invoices, and daily reports.
• Maintain store facilities and ensure cleanliness.

Skills

Leadership

Retail management

Automotive service management

Communication

Customer service

Job description

Overview

Powered by The Sun Auto Network, Plaza Tire Service delivers trusted tire and automotive service backed by nearly 100 years of automotive excellence. With certified technicians and over 500 locations nationwide, we provide expert care through Clarity, Confidence, and Customer Care. Proudly servicing the Midwest since 1963, we offer a complete range of auto services and repair solutions.

We're seeking a qualified Manager in Training.

Plaza Tire Service is recruiting experienced retail leaders for immediate placement as Experienced Store Managers through our Manager-On-Deck (MOD) program. This is not a trainee or entry-level role. Candidates selected will be certified and ready to assume full store management responsibilities as soon as a vacancy arises.

COMPENSATION: $70,000/ year + bonus + opportunity

About the MOD Program

The MOD program is a structured, hands-on certification experience. Candidates will:

• Be paired with a high performing Store Manager in a designated training store.
• Learn Sun Auto’s operational standards, leadership principles, and customer service expectations.
• Apply skills in real time through on-the-job practice, milestone check-ins, and self-assessments.
• Receive coaching, feedback, and development support from their assigned Store Manager and Sun University resources.
• Complete required training modules and demonstrate mastery of all Store Manager duties.
• Upon successful completion, MODs are placed as soon as a suitable Store Manager role opens in their area.

Store Manager Duties & Responsibilities

People

• Set expectations and communicate regularly with employees on job responsibilities, goals, training, development, and customer service.
• Hold employees accountable for job responsibilities and goals through coaching and counseling.
• Ensure compliance with all company policies and procedures.
• Recruit, interview, and hire new employees as needed, in partnership with HR.
• Conduct regular performance evaluations for all employees.

Financials

• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed sales and profit targets.
• Share financial targets and results with employees during store meetings.
• Review invoices and daily reports to identify business growth opportunities.
• Maintain proper controls over company assets and follow standard closing procedures.

Facilities

• Ensure cleanliness and upkeep of the store at all times, including front, back, and exterior.
• Maintain “best in class” housekeeping and merchandising standards.
• Conduct regular equipment inspections and request maintenance as necessary.
• Ensure timely return of unused parts to vendors and proper credit processing.

Qualifications

• Two or more years of experience leading a team in a similar role.
• Proven experience in retail or automotive service management.
• Strong leadership, communication, and customer service skills.
• Demonstrated ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
• Proven track record of consistently meeting and exceeding sales and profit goals.
• Previous experience as an Automotive Technician or similar position preferred, but not required.
• Valid driver’s license and ability to meet Sun Auto’s driving requirements.
• Willingness to relocate or accept placement in an open store upon program completion.
• Ability to work a minimum of five days per week, including weekends.

Working Conditions and Physical Demands

• Exposure to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and other hazardous and non-hazardous materials.
• Work environment temperatures may vary, including extreme heat and/or cold.
• Must be able to stand up to eight hours per day, walk throughout the building, bend, stoop, kneel, crouch, and have full range of motion with arms and hands.
• Must be able to lift/move up to 10 pounds regularly and up to 50 pounds occasionally.
• Must have sufficient vision and hearing to perform job duties.

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.