Automotive Repair Store Manager

Sun Auto Tire and Service; Conway (AR); On-site; USD 80,000 - 160,000; Full time

Benefits offered by this job

Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance

401(k) Retirement Savings Plan with 𝑪𝒐

Discounted Services on Personal and IM

Advancement opportunities

Job summary

Plaza Tire Service in Conway, AR is seeking a qualified Automotive Repair Store Manager to lead a new location during construction. The role focuses on sales leadership, customer service excellence, and team development to drive store performance.

Previous automotive experience is a plus, but not required. Training will be provided. Compensation ranges from $80,000 to $160,000 per year plus bonus, with comprehensive benefits and opportunities for advancement.

Qualifications

• Five or more years of sales experience in an auto repair shop management position or equivalent business experience in the automotive industry.
• Strong leadership and coaching abilities with a track record of developing teams.
• Valid driver's license and ability to work a minimum of five days, including Saturdays.

Responsibilities

• Ensure that each customer receives outstanding service by maintaining store standards and handling escalated complaints.
• Lead the management team, coach employees, and drive accountability for job responsibilities, training, and goals.
• Develop and execute plans to maximize sales and meet or exceed targets as outlined in the Store Margin Statement.
• Oversee daily store operations, inventory control, and customer service excellence.

Skills

Sales experience

People management

Coaching

Job description

Overview

Powered by The Sun Auto Network, Plaza Tire Service delivers trusted tire and automotive service backed by nearly 100 years of automotive excellence. With certified technicians and over 500 locations nationwide, we provide expert care through Clarity, Confidence, and Customer Care. Proudly servicing the Midwest since 1963, we offer a complete range of auto services and repair solutions.

We're seeking a qualified Automotive Repair Store Manager in the Conway area. This is a new Plaza Tire location, currently in construction.

A friendly, customer-focused attitude is a must for this position. Our customers have choices, and we win their business with a combination of a great selection, low prices, and most importantly, outstanding customer service. As a Plaza Tire Store Manager, you will be the face of the company – leading a group of employees and working directly with customers who need tires, routine maintenance and other services.

While previous automotive experience is a plus, it is not a requirement. A proven track record in sales and management is necessary. We will train the right person for the position.

Compensation: $80,000-$160,000/ year consisting of salary + bonus

Benefits:

• Competitive Bi-Weekly Pay


• Tuition Reimbursement, up to $3,000 annually


• Paid Vacation and Sick Time


• 6 Paid Holidays


• Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire)


• Life Insurance (Company paid)


• 401(k) Retirement Savings Plan with Company Match


• Discounted Services on Personal and Immediate Family Vehicles


• Opportunity for Advancement!!!

Guest Service

• Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints.

People

• Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example.


• Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc.


• Conducts performance evaluations for all employees at regular intervals.

Financials

• Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.


• Writes up customers in POS system


• Answers phone calls


• Inventory control

Qualifications:

• Possess current, valid Driver’s license


• Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry.


• Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge.


• Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.


• Proven track record of consistently meeting and exceeding sales and profit goals.


• Previous experience as an Automotive Technician or similar position preferred, but not required.


• Ability to work a minimum of five days, including Saturday's.

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.