Automotive Parts Specialist & Customer Service Pro

AutoZone; Paris (IL); On-site; USD 27,000 - 34,000; Full time

Job summary

AutoZone is hiring a Retail Sales Associate to deliver WOW! Customer Service by helping customers select automotive parts, providing expert advice, and contributing to store sales and operations.

You will engage with customers, maintain inventory, and stay informed on product knowledge and promotions. A flexible schedule, physical capability to lift merchandise, and teamwork are essential.

Qualifications

• Customer service experience or aptitude
• Clear, professional communication in English (and Spanish preferred)
• Teamwork and collaboration with store staff
• Sales-oriented mindset with goal achievement
• Ability to manage inventory and assist store operations
• Adherence to safety procedures and PPE
• Strong product knowledge of automotive parts
• Familiarity with diagnostics tools is a plus

Responsibilities

• Assist customers with product selection and provide automotive advice
• Collaborate with managers and teammates to maintain a positive store environment
• Promote products and promotions to meet sales goals
• Restock and organize merchandise; follow POS procedures and loss prevention
• Follow structured processes and safety policies; use PPE as required
• Maintain up-to-date knowledge of automotive parts and promotions
• Use diagnostic tools to read codes and suggest solutions
• Deliver WOW! Customer Service and drive customer satisfaction

Tools

POS systems

Job description

AutoZone is hiring a Retail Sales Associate to deliver WOW! Customer Service by helping customers select automotive parts, providing expert advice, and contributing to store sales and operations.

You will engage with customers, maintain inventory, and stay informed on product knowledge and promotions. A flexible schedule, physical capability to lift merchandise, and teamwork are essential.