Automotive Parts Sales Pro | Customer Service

AutoZone, Inc.; White Lake Charter Township (MI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision plans

401(k) with company match and Stock-PD

Tuition reimbursement

AutoZone in-store discount

Job summary

AutoZone, Inc. is seeking a friendly and knowledgeable Retail Sales Associate to help customers find the right automotive parts and solutions. You will build rapport, answer questions, and provide expert guidance to ensure a positive shopping experience.

You will restock merchandise, maintain neat displays, and support daily store operations while meeting sales goals. Bilingual Spanish and English skills are valued, and ASE certification is a plus.

Qualifications

• Must possess automotive knowledge and be able to advise customers on parts and solutions.
• Excellent communication skills in person and over the phone or chat.
• Bilingual abilities (English and Spanish) are a strong asset for customer interactions.
• Previous experience in automotive retail helps with product recommendations and sales.
• ASE Certification is preferred and valued by AutoZone.

Responsibilities

• Assist customers with product selection and service solutions.
• Maintain well-stocked, organized shelves and accurate price tags.
• Provide expert advice to enhance the shopping experience and drive sales.
• Support store operations, inventory control, and loss prevention practices.
• Use diagnostic tools when applicable to read codes and guide customers to appropriate solutions.

Skills

Automotive knowledge

Exceptional communication

Bilingual (Spanish & English)

Automotive retail experience

ASE Certification

Job description

AutoZone, Inc. is seeking a friendly and knowledgeable Retail Sales Associate to help customers find the right automotive parts and solutions. You will build rapport, answer questions, and provide expert guidance to ensure a positive shopping experience.

You will restock merchandise, maintain neat displays, and support daily store operations while meeting sales goals. Bilingual Spanish and English skills are valued, and ASE certification is a plus.