Automotive Parts Sales & Customer Care Associate

AutoZone; Saginaw (MI); On-site; USD 25,000 - 40,000; Full time

Job summary

AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs.

Join our team as a Retail Sales Associate, where you'll help customers, share product knowledge, and contribute to a positive, knowledgeable retail environment. This role emphasizes teamwork, strong communication in English and Spanish, and a flexible schedule that includes mornings, nights, weekends, and overtime as needed.

Qualifications

• Customer service experience is preferred.
• Bilingual English/Spanish helpful.
• Able to lift and move merchandise as needed.
• Familiarity with automotive parts is a plus.

Responsibilities

• Engage with customers, provide automotive advice, and ensure positive interactions.
• Restock merchandise and keep shelves organized; maintain store appearance.
• Assist customers with product selection and promotions to hit sales goals.
• Operate point-of-sale procedures and support store operations.
• Use basic diagnostic tools to read codes and suggest solutions.

Skills

Customer assistance

Communication

Bilingual English/Spanish

Sales

Team collaboration

Inventory management

Diagnostics basics

Spanish language (spoken)

Tools

POS system

Job description

AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs.

Join our team as a Retail Sales Associate, where you'll help customers, share product knowledge, and contribute to a positive, knowledgeable retail environment. This role emphasizes teamwork, strong communication in English and Spanish, and a flexible schedule that includes mornings, nights, weekends, and overtime as needed.