Automotive Parts Pro: Expert DIY Support & Sourcing

Advance Auto Parts; Morristown (TN); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading auto parts retailer in Morristown, TN is seeking a Retail Parts Pro to support DIY customers with advanced automotive knowledge and troubleshooting skills. This full-time role involves managing customer interactions, achieving sales goals, and ensuring exceptional service. Candidates should have 3-5 years of automotive parts experience and a strong knowledge of store systems and parts lookup processes.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to communicate effectively and build strong relationships.

Responsibilities

• Provide customer support for DIY visits and calls.
• Manage DIY services such as battery installations.
• Assist with store inventory processes.

Skills

Automotive systems knowledge

Customer service

Sales ability

Diagnostic skills

Education

Valid driver's license

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

A leading auto parts retailer in Morristown, TN is seeking a Retail Parts Pro to support DIY customers with advanced automotive knowledge and troubleshooting skills. This full-time role involves managing customer interactions, achieving sales goals, and ensuring exceptional service. Candidates should have 3-5 years of automotive parts experience and a strong knowledge of store systems and parts lookup processes.