Automotive Parts Pro: Expert DIY Support & Sourcing
Advance Auto Parts
Morristown (TN)
On-site
USD 40,000 - 50,000
Full time
14 days+
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Job summary
A leading auto parts retailer in Morristown, TN is seeking a Retail Parts Pro to support DIY customers with advanced automotive knowledge and troubleshooting skills. This full-time role involves managing customer interactions, achieving sales goals, and ensuring exceptional service. Candidates should have 3-5 years of automotive parts experience and a strong knowledge of store systems and parts lookup processes.
Qualifications
3-5 years of prior automotive parts experience.
Ability to communicate effectively and build strong relationships.
Responsibilities
Provide customer support for DIY visits and calls.
Manage DIY services such as battery installations.
Assist with store inventory processes.
Skills
Automotive systems knowledge
Customer service
Sales ability
Diagnostic skills
Education
Valid driver's license
ASE Certification (preferred)
Tools
Microsoft Word
Microsoft Excel
Job description
A leading auto parts retailer in Morristown, TN is seeking a Retail Parts Pro to support DIY customers with advanced automotive knowledge and troubleshooting skills. This full-time role involves managing customer interactions, achieving sales goals, and ensuring exceptional service. Candidates should have 3-5 years of automotive parts experience and a strong knowledge of store systems and parts lookup processes.