Automotive Parts Pro – DIY Support & Sourcing Expert

Advance Auto Parts; Piscataway Township (NJ); On-site; USD 26,000 - 28,000; Full time

Job summary

Advance Auto Parts in Piscataway, NJ is seeking a Retail Parts Pro to deliver expert parts knowledge and outstanding DIY assistance. You will assist customers in finding parts, answer questions, and support advanced store operations with accuracy and speed.

The role includes performing basic DIY services, processing transactions, maintaining store appearance, and supporting inventory control to ensure parts are available when customers need them.

Qualifications

• 3-5 years of prior automotive parts experience.
• Demonstrated sales ability and customer service focus.
• Must have a valid driver's license.
• Ability to read safety rules, manuals, and parts catalogs.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Parts lookup

Sales ability

Communication

Microsoft Word

Microsoft Excel

Inventory knowledge

Teamwork

Education

Driver's license

High school diploma or equivalent

Tools

POS systems

Job description

Advance Auto Parts in Piscataway, NJ is seeking a Retail Parts Pro to deliver expert parts knowledge and outstanding DIY assistance. You will assist customers in finding parts, answer questions, and support advanced store operations with accuracy and speed.

The role includes performing basic DIY services, processing transactions, maintaining store appearance, and supporting inventory control to ensure parts are available when customers need them.