Automotive Parts Pro & DIY Services Specialist

Advance Auto Parts; Hobbs (NM); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Advance Auto Parts in Hobbs, NM is seeking a Retail Parts Pro to provide expert store knowledge and excellent customer service for DIY customers. This full-time role supports advanced parts identification, service, and sales in a busy retail environment.

Responsibilities include assisting customers in person and by phone, handling parts inventory, and performing basic services like battery tests and wiper installations while maintaining store standards and teamwork.

Qualifications

• Working knowledge of automotive systems and diagnostics.
• Ability to read and interpret safety rules, operating manuals, parts catalogs.
• Read and interpret documents; write simple correspondence.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (open/close duties, safety).

Skills

Automotive knowledge

English skills

Reading & comprehension

Math basics

Microsoft Word

Microsoft Excel

Customer service

Inventory management

Time management

Education

Valid driver’s license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts in Hobbs, NM is seeking a Retail Parts Pro to provide expert store knowledge and excellent customer service for DIY customers. This full-time role supports advanced parts identification, service, and sales in a busy retail environment.

Responsibilities include assisting customers in person and by phone, handling parts inventory, and performing basic services like battery tests and wiper installations while maintaining store standards and teamwork.