Automotive Parts Pro: DIY Services & Expert Sourcing

Advance Auto Parts Inc.; Mill Hall (Clinton County); On-site; USD 19,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. in Mill Hall, PA is seeking a Retail Parts Pro to provide expert parts knowledge and DIY service support.

You will assist customers in person and over the phone, perform services like battery installs and wiper replacements, and maintain store appearance and inventory accuracy. This full-time role requires strong product knowledge, safety awareness, and the ability to operate store systems.

Qualifications

• Strong knowledge of automotive systems and diagnostic ability.
• Ability to read and interpret safety rules and parts catalogs; write simple correspondence.
• Experience with parts lookup and sourcing.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Parts lookup

Safety knowledge

POS systems

Diagnostic testing

English language

Team collaboration

Strong communication

Attention to detail

Education

Driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. in Mill Hall, PA is seeking a Retail Parts Pro to provide expert parts knowledge and DIY service support.

You will assist customers in person and over the phone, perform services like battery installs and wiper replacements, and maintain store appearance and inventory accuracy. This full-time role requires strong product knowledge, safety awareness, and the ability to operate store systems.